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Automation Installation failed

Discussion in 'Plesk Automation' started by ppatirro, Aug 10, 2012.

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  1. ppatirro

    ppatirro New Pleskian

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    Hi everybody,
    I'm trying to install automation over centos 5.8 with plesk 11.* and after many many downloading, installing and configuring packages... installation fails with this last lines:

    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] Updating SSO configuration......
    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] sed -i.original -e s/^#\s*echo/echo/g /usr/share/sso/sso-ssl-conf.sh
    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] Restarting SSO service......
    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] /sbin/service sw-cp-server restart
    Restarting SWsoft control panels server... stale pidfile. [ OK ]
    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] Restarting Plesk......
    [Fri 10 Aug 2012 02:34:53 PM CLT][INFO] /sbin/service sw-cp-server restart
    Restarting SWsoft control panels server... stale pidfile. [ OK ]
    [Fri 10 Aug 2012 02:34:55 PM CLT][INFO] Enabling POA HTTPS...
    Restarting SWsoft control panels server... stale pidfile. [ OK ]
    [Fri 10 Aug 2012 02:34:56 PM CLT][INFO] Enabling POA openAPI authorization...
    [Fri 10 Aug 2012 02:34:57 PM CLT][INFO] Enabling POA notification events...
    [Fri 10 Aug 2012 02:34:57 PM CLT][INFO] Setting 5 runners in POA TM...
    Stopping pleskd: [ OK ]
    Starting pleskd: [ OK ]
    [Fri 10 Aug 2012 02:35:02 PM CLT][INFO] Uninstalling POA load balancing manager...
    ===> pkg_id 86: LBManager:5.4.0.29 (sc)
    ---- platforms ----
    PLATFORM 1.
    : i386 RHEL 5
    END OF PLATFORM
    ---- end of platforms ----
    license required? :no
    <!DOCTYPE RESULT SYSTEM "result.dtd">
    <RESULT>
    <SIMPLE value = "21"/>
    </RESULT>
    [Fri 10 Aug 2012 02:35:11 PM CLT][INFO] Configuring Parallels Plesk Panel...
    [Fri 10 Aug 2012 02:35:11 PM CLT][INFO] /usr/local/psa/bin/init_conf --update -name admin -passwd ******** -email user@domain.com -city Willow -state Alaska -zip 99688 -country US -address Willow -company Neverhood -license_agreed true -ip-type shared
    SQLSTATE[42S22]: Column not found: 1054 Unknown column 'ipAddress' in 'where clause'
    [Fri 10 Aug 2012 02:35:13 PM CLT][ERROR] Unable to configure Parallels Plesk Panel.

    Somebody has an idea of what does it mean or how can I fix it?
    Thanks
     
  2. Blake@Parallels

    Blake@Parallels Regular Pleskian

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    Please let me know the full command you used to start the installer.

    Also, please show the output of the following commands:

    # hostname
    # hostname -f
    # cat /etc/hosts
    # ifconfig
     
  3. Andrey Dobrenko

    Andrey Dobrenko Regular Pleskian

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    Hi ppatirro,

    You should install PPA to clean node. We don't support case yet when one of the Plesk is installed on the MN.

    Best Regards,
    Andrey
     
    Last edited: Aug 10, 2012
  4. ppatirro

    ppatirro New Pleskian

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    This is the full command I used:
    ./ppa_installer.sh --login admin --password password --admin_email user@domain

    # hostname
    [root@automation ~]# hostname
    automation.marcalab.com

    # hostname -f
    [root@automation ~]# hostname -f
    automation.marcalab.com

    # cat /etc/hosts
    [root@automation ~]# cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    #::1 localhost6.localdomain6 localhost6
    192.168.1.253 automation.marcalab.com automation

    # ifconfig
    [root@automation ~]# ifconfig
    eth0 Link encap:Ethernet HWaddr 00:0C:29:5F:75:AF
    inet addr:192.168.1.253 Bcast:192.168.1.255 Mask:255.255.255.0
    inet6 addr: fe80::20c:29ff:fe5f:75af/64 Scope:Link
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:172598 errors:1 dropped:1 overruns:0 frame:0
    TX packets:14449 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:26465005 (25.2 MiB) TX bytes:1369724 (1.3 MiB)
    Interrupt:59 Base address:0x2000

    Thanks,
     
  5. Andrey Dobrenko

    Andrey Dobrenko Regular Pleskian

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    Hi ppatirro,

    As i already mentioned, we don't support scenrio of installation PPA over Plesk. You may attach this Plesk server to PPA. Here is document describing process of upgrade/migration.

    Thanks!

    Best Regards,
    Andrey
     
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