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awstats problem

Discussion in 'Plesk for Windows - 8.x and Older' started by networkthinking, Dec 6, 2005.

  1. networkthinking

    networkthinking Guest

    0
     
    Hello,
    All sites but one are working with Awstats. i go to the site:

    http://mydomain.com/plesk-stat/awstats

    and I get :
    The system cannot find the file specified.

    Yet, if I RD into the server, the files are there and so is the webpage. Any idea why I can't pull up this site?

    7.5.4

    Thanks,
    Wally
     
  2. swarm

    swarm Guest

    0
     
    Possibly there is something with permissions on that files. Try to use 'check permissions' feature at the top of the domains list.
     
  3. networkthinking

    networkthinking Guest

    0
     
    I would do that, but I did that last night and it messed up the permissions on the website and I could not browse to the site anymore. I had to reset the iuser for the site to make it work. I'm running 7.5.4. Should I upgrade to 7.5.4 and try the permissions again?

    Wally
     
  4. networkthinking

    networkthinking Guest

    0
     
    I'm sorry, 7.5.5....
     
  5. Pavluha

    Pavluha Guest

    0
     
    Probably statistics.exe utility does not finish normally.
    Run it from command line and monitor it during working.
     
  6. networkthinking

    networkthinking Guest

    0
     
    I ran yesterday from the command line and it completes. I see the files and they are correct, i just can't get to the site.

    Wally
     
  7. wharfratjoe

    wharfratjoe Guest

    0
     
  8. Pavluha

    Pavluha Guest

    0
     
    Install Plesk 7.5.5 for Windows Update (051121.09)
    There was improved Statistics processing
     
  9. networkthinking

    networkthinking Guest

    0
     
    Ok, I updated to 7.5.5 and ran statistics.exe and still nothing...

    I get the following :
    Forbidden
    You do not have permission to access this document.

    I can pull up stats for other sites. I also ran the utility to check permissions. Any ideas?

    Wally
     
  10. networkthinking

    networkthinking Guest

    0
     
    Hello,
    Any ideas on this? I can see stats on other sites fine. I can even browse to the page and see the page has been generated but I cannot hit from a browser.

    Thoughts?

    Wally
     
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