1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

backup error

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by RayaFar, Dec 2, 2009.

  1. RayaFar

    RayaFar Guest

    0
     
    hello;
    this error shown at the end of backup:
    <?xml version="1.0" encoding="utf-8"?>
    <execution-result status="error">
    <object name="gigapcgames.com" type="domain">
    <message code="InformationalException" severity="warning">The ODBC dsn 'frm' is not

    configured and will be skipped</message>
    </object>
    <object name="valiasr-aj.com" type="domain">
    <message code="InformationalException" severity="error">Could not parse permission

    'allow_ftp_backups', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'allow_local_backups', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'dashboard', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_additional_permissions', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_anonftp', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_crontab', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_dashboard', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_dns', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_domain_aliases', value 'false'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_iis_app_pool', value 'false'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_log', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_maillists', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_performance', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_phosting', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_quota', value 'false'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_sh_access', value 'false'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_subdomains', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_subftp', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_webapps', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'manage_webstat', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'select_db_server', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'site_builder', value 'true'</message>
    <message code="InformationalException" severity="error">Could not parse permission

    'stdgui', value 'true'</message>

    <object name="backup" type="backupowner">
    <message code="ArgumentException" severity="error">Version string portion was too

    short or too long.</message>
    <message code="ApplicationException" severity="error">Cannot check dump file

    'backup_info_0911301933.xml' at 'D:\backup' [The dump has wrong format!]</message>
    <message code="InformationalException" severity="warning">Could no backup template

    item 'php_isapi' with value ''</message>
    <message code="InformationalException" severity="warning">Could no backup template

    item 'php_isapi' with value ''</message>
    </object>
    </execution-result>
     
  2. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    Message like "The ODBC dsn 'frm' is not configured and will be skipped" related to ODBC indicate that ODBC dsn is not configured properly in Plesk. Such not configured objects will be skipped during Plesk backup. You should configure it (specify its login, password and other setting in Plesk CP properly).

    Messages like "Could not parse permission 'manage_dashboard', value 'true'" means database inconsistency. It can be fixed by correcting perm_id for mail accounts in Plesk database.

    I think that you may contact Plesk support team if you can't do it by yourself.
     
  3. Drkt2

    Drkt2 New Pleskian

    19
    35%
    Joined:
    Dec 21, 2009
    Messages:
    7
    Likes Received:
    0
    Hi! i have a 2 errors with backup (Plesk 9.2.3)

    ------------------
    First Error:
    ------------------
    <?xml version="1.0" encoding="utf-8"?>
    <execution-result status="error">
    <object name="backup" type="backupowner">
    <message code="ArgumentException" severity="error">Version string portion was too short or too long.</message>
    <message code="ApplicationException" severity="error">Cannot export dump file 'backup_info_0912221108.xml' to 'ftp://xxxxx@xxxxxx.com/backup/' [Transport error: unable to send directory to repository: Transport error: unable to put local file C:/Windows/TEMP/repo_transport_tmp_01ca832318248120/backup_0912221108.zip to backup_0912221108.zip: Curl error: a timeout was reached]</message>
    </object>
    </execution-result>
    ------------------


    ------------------
    Second Error:
    ------------------

    in "Current Backup Task" if i click in "Task progress" on "Failed Remove" i have this error:
    "Error: Object not found: Backup #2147483647 details" and this task not remove on panel

    Thanks for your answer...
     
  4. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    Did you read this workaround? Try it and update thread with results.
     
  5. Drkt2

    Drkt2 New Pleskian

    19
    35%
    Joined:
    Dec 21, 2009
    Messages:
    7
    Likes Received:
    0
    I still have the same error!!!
    Plesk 9.2.3 (Win 2008 64bit)

    How to fix it??
     
  6. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    As you can see there is timeout problem. So, try to increase FTP session timeout for Plesk backup in registry

    HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config\FtpRequestTimeOut

    to 3 hours, for example. Also following KB article can be useful http://kb.odin.com/en/6135
     
  7. Drkt2

    Drkt2 New Pleskian

    19
    35%
    Joined:
    Dec 21, 2009
    Messages:
    7
    Likes Received:
    0
    I have a problem, this path does not exist in RegEdit ....
    HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\

    i don't have PLESK in software...
     
  8. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    It can be HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config if you have 64bit system.
     
  9. Drkt2

    Drkt2 New Pleskian

    19
    35%
    Joined:
    Dec 21, 2009
    Messages:
    7
    Likes Received:
    0
    Good! Work fine!! Thank you!!

    and for other error... why have this error if i click remove? And how to fix it?

    look picture



    Thanks!
     

    Attached Files:

    • 3.jpg
      3.jpg
      File size:
      64.8 KB
      Views:
      9
  10. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    Try to remove task file "C:\Program Files\Parallels\Plesk\PMM\tasks\2147483647"
    I hope it will help.
     
Loading...