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Backup Manager: Failed to write test data

Discussion in 'Plesk for Linux - 8.x and Older' started by LARyan, Apr 23, 2007.

  1. LARyan

    LARyan Guest

    0
     
    I have been trying to configure Backup Manager for one of my domains. But I receive the following error message.

    Error: Failed to write test data to the FTP account ftp://ftp.domain.com/: delete error: Unable to build data connection: Connection refused

    I've tried with both the IP Address and Hostname. With both methods I receive the same error. But if I connect via SSH (as root) and use FTP, I can connect to FTP Account, create/delete directories and transfer files. What are the possible cause?

    Lee
     
  2. Pie'oh'pah

    Pie'oh'pah Basic Pleskian

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    Hi,

    are you by any chance behind a firewall with this ftp server?
    I had the same Problem weeks ago and had to allow the webserver communicate with the backup server, both hosted by 1&1.

    Regards
    - Alex
     
  3. kerpau

    kerpau Guest

    0
     
    I just worked through this same error on a server. Stopping the firewall service allowed me to configure backups successfully and without receiving this error. After that, it was a matter of finding the erroneous firewall rule and deleting it. It's working fine now. Thanks Pie'oh'pah!
     
  4. Pie'oh'pah

    Pie'oh'pah Basic Pleskian

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    Hi,

    glad I could help and your short success notice is appreciated :)

    regards
    - Alex
     
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