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Blank reports page

Discussion in 'Plesk for Linux - 8.x and Older' started by phoenixisp, Jul 21, 2005.

  1. phoenixisp

    phoenixisp Silver Pleskian

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    Hi guys. I have a RH9 box with 7.5.3 that displays a blank page when you go to the reports page of a domain, any domain on this box. Everything else seems OK. Any ideas?
     
  2. jamesyeeoc

    jamesyeeoc Guest

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    First thing I'd check would be logs, then perms/ownership:

    ll /usr/local/psa/admin/plib/report
    drwxr-xr-x 2 root root 4096 Jul 8 05:58 report

    [root@ns2 report]# ll
    total 168
    -rw-r--r-- 1 root root 1952 May 6 00:16 autoreport.php
    -rw-r--r-- 1 root root 20048 May 6 00:16 class.ClientReport.php
    -rw-r--r-- 1 root root 49320 May 6 00:16 class.DomainReport.php
    -rw-r--r-- 1 root root 3992 May 6 00:16 class.ReportAutoEditForm.php
    -rw-r--r-- 1 root root 4880 May 6 00:16 class.ReportAutoList.php
    -rw-r--r-- 1 root root 12624 May 6 00:16 class.ReportAutoManager.php
    -rw-r--r-- 1 root root 3792 May 6 00:16 class.ReportAuto.php
    -rw-r--r-- 1 root root 4392 May 6 00:16 class.ReportEditForm.php
    -rw-r--r-- 1 root root 224 May 6 00:16 class.ReportExtension.php
    -rw-r--r-- 1 root root 12592 May 6 00:16 class.ReportManager.php
    -rw-r--r-- 1 root root 16680 May 6 00:16 class.Report.php
    -rw-r--r-- 1 root root 2360 May 6 00:16 class.ReportSections.php
    -rw-r--r-- 1 root root 3312 May 6 00:16 class.ReportsList.php
     
  3. phoenixisp

    phoenixisp Silver Pleskian

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    Thanks for the reply.

    All of the permissions appear to be on the mark. What logs do you recommend I check?
     
  4. jamesyeeoc

    jamesyeeoc Guest

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    Directories:
    /usr/local/psa/admin/logs
    /var/log
    /home/httpd/vhosts/yourdomain.com/statistics/logs/

    Files:
    Any which show a modified date/time corresponding to when you try and bring up the reports pages.
     
  5. phoenixisp

    phoenixisp Silver Pleskian

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    Yeah, I know where the directories are. I was just hoping you could narrow down the list of files to go through.:confused:
     
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