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Branding Screens not Functioning

Discussion in 'Plesk for Windows - 8.x and Older' started by xpanxion, Feb 1, 2008.

  1. xpanxion

    xpanxion Guest

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    When we try to set up our page title and logo for 8.3, the OK button calls a Javascript chk_url function which throws an error.

    The page doesn't submit and we can't set up our own branding for the control panel.

    Any suggestions?
     
  2. sergius

    sergius Golden Pleskian

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    What exact URL of logo you tried and error message Plesk shown?
     
  3. xpanxion

    xpanxion Guest

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    Doesn't matter - I can't even change the title and leave the default logo. If you look at the code it calls a function chk_url which must not exist.

    Since you replied so quickly to this - I have a much more urgent ticket open with support regarding this same installation. It has been open for about 3 hours now with no reply. The ticket number is 440063 - can you help me out?

    Thanks for help.
     
  4. xpanxion

    xpanxion Guest

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    FYI - to answer your question better above - Plesk doesn't throw any error - the OK button just won't submit and the browser displays a Javascript error.
     
  5. sergius

    sergius Golden Pleskian

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    The function chk_url is in module %plesk_dir%admin\htdocs\javascript\chk.js.php. Please check module and function existence.
     
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