Can not connect to ftp anymore?

[kennyb]

I was able to connect to my domain via cuteftp up until last night.
Now for some reason i get "Waiting for welcome message..." then it times out I'v tried using another ftp client as well to rule out a fault with cuteftp, but again it just times out. I can connect to my site no problem to view via internet explorer but for some reason no ftp access

Any ideas what this could be?

Thanks in advance

Ken

 

[kennyb]

Just checked again, still the same
Any ideas?

 

[kennyb]

Anyone i'm really confused here as to why this has happened

 

[breun]

You really didn't change anything? You've not enabled a firewall? Have you tried connecting using passive mode FTP?

 

[kennyb]

Thankyou for the reply

No i didnt change anything I have now deleted my accounts and started again and still the same can not get in with my ftp client.
I did notice in my firewall it was asking to connect to mailbox rather than the ftp i stated.
I have also tried conecting via another computer but exactly the same.

Is there anything that i may have changed that may have made this happen?

Thanks again

Ken

 

[kennyb]

Is there any other way i can add whole directories and chmod ect inside plesk? I will be the only one using this server as its for an online shop.

Thanks

Ken

 

[breun]

Shell access (SSH) and SFTP should also work.

 

[kennyb]

Thanks for the reply

Changed the settings to sftp in in cuteftp.

This is what is what i got.

STATUS:> Getting listing ""...
STATUS:> Initializing SFTP21 module...
STATUS:> Connecting to SFTP server 83.166.***.***:22 (ip = 83.166.162.104)...
ERROR:> The file being transferred in ASCII mode appears to be a Binary file. Proceed anyway?
ERROR:> Can't connect to 83.166.***.***:22. SFTP21 error = #0.
STATUS:> SFTP21 connection closed.



This is driving me nuts i really can not understand why this has started to happen.

I can still root access via putty but not connect with cuteftp or any other ftp app i'v tried

Any more help would be great

 

[breun]

You need to have shell access enabled for the account you're trying to use for SFTP/SSH.

 

[kennyb]

Thanks for the reply

Ok i'v tried that and still nothing Really is very odd.

Is there anything else it could be?

Thanks

Ken

 

[kennyb]

I have tried to run these commands in putty to try and reslove the problem http://kb.swsoft.com/en/175 but i get "No such file or directory" and this [root@localhost ~]# [root@localhost ~]# /var/log/messages
-bash: [root@localhost: command not found
[root@localhost ~]# -bash: /var/log/messages: Permission denied
-bash: -bash:: command not found

Can see me having another late night trying to sort this and i bet it turns out to be something really silly i'v missed or done.

Any more suggestions would be really appreciated

Ken

 

[kennyb]

Could it be a DNS problem? I just ran my servers ip 83.166.162.104 on www.dnsstuff.com and it came back with 2 errors.

No PTR records exist for 83.166.162.104. [Neg TTL=3600 seconds]

DNSreport for pcdealsxl.net

A timeout occurred getting the NS records from your nameservers! None of your nameservers responded fast enough. They are probably down or unreachable. I can't continue since your nameservers aren't responding. If you have a Watchguard Firebox, it's due to a bug in their DNS Proxy, which must be disabled (31 Jul 2006 UPDATE: several years after being informed of this, there is a rumor that there is a fix that allows the Watchguard DNS proxy to work).

Ken

 

[breun]

That certainly looks like DNS is not functioning correctly.

And /var/log/messages is not a command, but a log file.

 

[kennyb]

Thankyou for the reply breun.
I'm not to sure if i'v set up my DNS correctly then

I did it in the control panel on 123 reg and changed the nameservers of my domain to shop.pcdealsxl.net and catalog.pcdealsxl.net
Then i entered that when i was setting up an account. I really am lost here How do i go about checking my dns settings in plesk and making sure there set up correctly?

Again thankyou breun for taking the time to reply to me.
It really is apreciated

Ken

 

[kennyb]

I can not connect direct via the ip address either, so would this rule out it being a DNS problem?

 

[kennyb]

I'v managed to sort out the upload of my site by using sshterm

Thankyou again for all of your help

Ken