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Cannot change Client e-mail address

Discussion in 'Plesk for Windows - 8.x and Older' started by pboisso, May 9, 2006.

  1. pboisso

    pboisso Guest

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    Hello,

    Why can't I change Client e-mail address from admin?

    Here is what I am doing:

    1) Go to control panel login
    2) Log in as admin
    3) Click on Clients in lefnav
    4) Click on the Client's name in the list
    5) Click on Edit
    6) I change the email address to another one
    7) I click on OK

    If I click again on Edit, the old e-mail address is still their.

    Why is that?

    Thanks for your help.
     
  2. OlegB

    OlegB Guest

    0
     
    Please point your Plesk version.
     
  3. pboisso

    pboisso Guest

    0
     
    7.5.6 (updated from clean 7.5.4 install)
     
  4. pboisso

    pboisso Guest

    0
     
    So, any news from that issue, I'd appreciate getting support please?

    Thanks.
     
  5. pboisso

    pboisso Guest

    0
     
    I posted my plesk version as you requested, so I'm kind of expecting an answer from you... what's up?
     
  6. OlegB

    OlegB Guest

    0
     
    We were testing this problem but could not reproduce it. If you have an active support on your key, you can contact support team to investigate this problem.
     
  7. pboisso

    pboisso Guest

    0
     
    If I understand properly, you are asking me to PAY for helping you fixing your bugs? What a weird business model !!
     
  8. pboisso

    pboisso Guest

    0
     
    Here is how to reproduce it:

    1) Install Plesk 7.5.4 on a clean server
    2) Update to Plesk 7.5.6
    3) Go to control panel login
    4) Log in as admin
    5) Click on Clients in lefnav
    6) Click on the Client's name in the list
    7) Click on Edit
    8) Change the email address to another one
    9) Click on OK
    10) If you click again on Edit, the old e-mail address is still their.

    Can you please post a fix or at least tell me a work around for that problem?
     
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