Cannot Change Secure Certificate

[klack]

I bought a secure certificate from Go Daddy and am following these instructions:

# Log in to the Plesk Control Panel.
# From the left-hand menu, select Domains.
# Click on the domain name that the certificate is issued for.
# Click on the Certificates menu item.
# Click the Browse and locate your signed SSL certificate.
# Select the certificate file; then click Send File.
# Navigate to the location of the saved site certificate you received from us. Select it, then select Send File - this will upload and install the certificate against the corresponding private key.
# On the displayed list, click on the name of the certificate.
# Open the certificate bundle (gd_bundle.crt) in a text editor and copy and paste its contents into the box labeled CA Certificate.
# Click the Send Text button.
# Click Up Level; then choose Setup.
# At the top of the page, change the SSL Certificate drop-down menu to the certificate you have just installed.

This is where I run into a problem, I have no drop-down menu on this page. How do I change the assigned secure certificate if I have no drop-down menu?

 

[Mantis]

I am also having this same problem.
Can anyone help?

 

[Mantis]

I sussed it, the website has to be on a dedicated IP.

 

[klack]

Yeah, thats what I've heard, but I have a dedicated server. Right above where the drop down menu should be it says:

IP Address 10.0.0.1 Exclusive (2)

 

[Mantis]

You need at add second 2nd IP to your server i.e. 100.0.0.2 (Server - IP Addresess)

 

[klack]

This server has always been the same. I shouldn't have to add another IP address. I've installed certificates on this server before, but I use to have the drop down menu. What did you do to get yours to work?

 

[Mantis]

If you want to have a SSL Cert on a site, the site has to be on it's own dedicated IP.
I added another IP to my server and assigned that IP to my website, then the drop down appeared and I was able to select my ssl cert.

 

[klack]

Thanks for the help, but I got it to work a different way.

I had to install the certificate to the administrator's repository through Server > Certificates.

Then went to Server > Certificates > Put a check box next to the certificate > Then Clicked Setup

Then I applied the certificate by going to Server > IP addresses > Click on my IP
This gave me a drop down box. I chose my certificate and then hit ok.

Now the certificate is working properly.

I also had some errors in plesk that I had to clear up first. There were some extra subdomains that I removed. They were causing an error anytime I tried to make changes to the Setup section of the domain name.

 

[Mantis]

Its worth checking what cert other sites use on the same IP as they may try and use yours.

 

[klack]

I have a dedicated IP and server, so I think I'm good.