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Cannot Change Secure Certificate

Discussion in 'Plesk for Windows - 8.x and Older' started by klack, Feb 26, 2008.

  1. klack

    klack Guest

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    I bought a secure certificate from Go Daddy and am following these instructions:

    # Log in to the Plesk Control Panel.
    # From the left-hand menu, select Domains.
    # Click on the domain name that the certificate is issued for.
    # Click on the Certificates menu item.
    # Click the Browse and locate your signed SSL certificate.
    # Select the certificate file; then click Send File.
    # Navigate to the location of the saved site certificate you received from us. Select it, then select Send File - this will upload and install the certificate against the corresponding private key.
    # On the displayed list, click on the name of the certificate.
    # Open the certificate bundle (gd_bundle.crt) in a text editor and copy and paste its contents into the box labeled CA Certificate.
    # Click the Send Text button.
    # Click Up Level; then choose Setup.
    # At the top of the page, change the SSL Certificate drop-down menu to the certificate you have just installed.

    This is where I run into a problem, I have no drop-down menu on this page. How do I change the assigned secure certificate if I have no drop-down menu?
     
  2. Mantis

    Mantis Guest

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    I am also having this same problem.
    Can anyone help?
     
  3. Mantis

    Mantis Guest

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    I sussed it, the website has to be on a dedicated IP.
     
  4. klack

    klack Guest

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    Yeah, thats what I've heard, but I have a dedicated server. Right above where the drop down menu should be it says:

    IP Address 10.0.0.1 Exclusive (2)
     
  5. Mantis

    Mantis Guest

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    You need at add second 2nd IP to your server i.e. 100.0.0.2 (Server - IP Addresess)
     
  6. klack

    klack Guest

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    This server has always been the same. I shouldn't have to add another IP address. I've installed certificates on this server before, but I use to have the drop down menu. What did you do to get yours to work?
     
  7. Mantis

    Mantis Guest

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    If you want to have a SSL Cert on a site, the site has to be on it's own dedicated IP.
    I added another IP to my server and assigned that IP to my website, then the drop down appeared and I was able to select my ssl cert.
     
  8. klack

    klack Guest

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    Thanks for the help, but I got it to work a different way.

    I had to install the certificate to the administrator's repository through Server > Certificates.

    Then went to Server > Certificates > Put a check box next to the certificate > Then Clicked Setup

    Then I applied the certificate by going to Server > IP addresses > Click on my IP
    This gave me a drop down box. I chose my certificate and then hit ok.

    Now the certificate is working properly.

    I also had some errors in plesk that I had to clear up first. There were some extra subdomains that I removed. They were causing an error anytime I tried to make changes to the Setup section of the domain name.
     
  9. Mantis

    Mantis Guest

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    Its worth checking what cert other sites use on the same IP as they may try and use yours.
     
  10. klack

    klack Guest

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    I have a dedicated IP and server, so I think I'm good.
     
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