Cannot Update 7.5.3 to 7.5.4

[matteveryday]

I've been trying to update to plesk 7.5.4 from 7.5.3 and keep having problems. I'm using the online control panel to update the software. I can start the update for the base package of 7.5.4, but it doesn't seem to finish. I checked the autoinstaller.log and found this error. I'm not sure what to do.



Preparing for packages installation...
----- begin of output -----
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/Mambo-4.5.2-7505.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-7.5.4-fc2.build75050824.12.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-hotfix-7.5.4-fc2.build75050926.17.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-hotfix2-7.5.4-fc2.build75051014.16.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-courier-imap-add-7.5.4-fc2.build75050902.17.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/courier-imap-3.0.8-fc2.build75050824.12.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-api-common-7.5.4-fc2.build75051014.16.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-api-cli-7.5.4-fc2.build75051014.16.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/api/psa-api-rpc-7.5.4-fc2.build75050930.11.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/api/psa-agent-1.3.5-75050930.11.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-key-7.5-fc2.build75050824.12.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/base/psa-locale-base-en-US-7.5.4-fc2.build75050824.12.noarch.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/bu/psa-bu-7.5.4-fc2.build75050926.17.i586.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/docs/psa-manual-custom-skin-guide-7.5.4-fc2.build75050824.12.noarch.rpm
error: Failed dependencies:
perl(Mail::SpamAssassin) is needed by (installed) psa-spamassassin-7.5.4-fc2.build75050927.15
perl(Mail::SpamAssassin::ArchiveIterator) is needed by (installed) psa-spamassassin-7.5.4-fc2.build75050927.15
perl(Mail::SpamAssassin::Message) is needed by (installed) psa-spamassassin-7.5.4-fc2.build75050927.15
perl(Mail::SpamAssassin:erMsgLearner) is needed by (installed) psa-spamassassin-7.5.4-fc2.build75050927.15
spamassassin >= 2.60 is needed by (installed) psa-spamassassin-7.5.4-fc2.build75050927.15

----- end of output -----

 

[phoenixisp]

You need to install the perl modules needed. Try here:

http://search.cpan.org/~jmason/Mail-SpamAssassin/

 

[matteveryday]

But when I look in "Information on Plesk Components", it says I'm already running spamassasin 3.0.3-1.rhfc2.art

 

[phoenixisp]

Oops, sorry, I misread your post. Do this then try again.

rpm -e psa-spamassassin

 

[matteveryday]

I tried that and it gave me this error

error: psa-spamassassin not installed

 

[phoenixisp]

Go to ART's site (http://www.atomicrocketturtle.com/m...ns&file=index&req=viewarticle&artid=18&page=1) and look into his yum project. Setup your yum.conf file with his repos and do a

#yum update psa

It should take care of any dependancies and handle it for you.

 

[matteveryday]

I did the following command, as you suggested above, and it worked this time. I then tried to upgrade from 7.5.3 to 7.5.4 (the base packages). Now I can't access the plesk control panel and I can't ftp my server. I'm not sure what to do now.

rpm -e psa-spamassassin

 

[phoenixisp]

What errors are you getting?

You may have to restart psa and/or mysql. On one server I had to do a reboot.

 

[matteveryday]

Which error log should I look at?

I can't access the online plesk control panel.

 

[matteveryday]

I tried rebooting the server, but still can't get to the control panel.

 

[phoenixisp]

Are all other services working? Web server, email, etc?

Take a look at /var/log/messages and the autoinstaller log for starters.

 

[phoenixisp]

Take a look at this thread too

http://forum.swsoft.com/showthread....rpage=15&highlight=failed update&pagenumber=3

 

[matteveryday]

Yep everything seems to be working. The websites are fully fuctional and emails are working.

I followed that thread and found this on my server. What exactly does this mean? Do I have two versions of plesk trying to run at the same time?

[root@www root]# rpm -qa psa
psa-7.5.3-fc2.build75050506.13
psa-7.5.4-fc2.build75050824.12

 

[phoenixisp]

Exactly, that's what that post was aimed at. You need to apply the mysql fix that CiViX andCranky discuss in the thread I added the link to.

 

[matteveryday]

Should I remove Tomcat4?

 

[matteveryday]

I followed the steps in that thread (without removing tomcat4 because someone mentioned it might cause problems).

I was able to uninstall the failed 7.5.4 upgrade.

But when I forced the 7.5.4 upgrade again, I ended up getting this error:

===> Installing psa database
Trying to check psa database... Trying to find psa database...

ERROR while trying to mysql datadir not found
Check the error reason(see log file: /tmp/psa_7.5.4_FedoraCore_2_build75050824.1 2_upgrade.log), fix and try again

Aborting...

error: %post(psa-7.5.4-fc2.build75050824.12) scriptlet failed, exit status 1

 

[matteveryday]

In the log file I found this:


===> Installing rbash
Checking that /bin/rbash registered as login shell...
/bin/rbash
/bin/rbash is already registered as login shell

===> Installing psa database
Trying to check psa database... Trying to find psa database...

ERROR while trying to mysql datadir not found

Aborting...