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can't install CA certificate for Godaddy SSL

Discussion in 'Plesk for Windows - 8.x and Older' started by jimbo jones, Nov 25, 2004.

  1. jimbo jones

    jimbo jones Guest

    0
     
    when ever i try to install the SSL CA certificate from godaddy i get an error saying that "CA certificate doesn't sign the certificate" - unable to install....

    how do i go about installing the intermediary certificate from goaddy?
     
  2. cliffud

    cliffud Guest

    0
     
    Hi Jimbo Jones,

    Here are some instructions to help you out on your Intermediate certificate install.

    1. There is a button in the middle of the page labelled 'Browse'. Click
    'Browse' and navigate to the location of the saved site certificate you
    received from Starfield. Selecting it, then select 'Send File', this will
    upload and install the certificate against the corresponding Private Key.
    2. The certificate name will now appear in the list of certificates at the
    bottom of the page.
    3. Click on the name of the Certificate from the list.
    4. The box on the page labelled 'CA Certificate'. You will need to paste
    both the Starfield intermediate certificate and ValiCert root certificates
    from the .zip file you have received into this box.

    They must be pasted this in order, the Starfield intermediate
    certificate first, followed by the ValiCert root certificate, the result will
    look similar to the example below (Please note: no blank line between
    then end of one certificate and the start of the next):

    -----BEGIN CERTIFICATE-----
    MIIEQTCCA6qgAwIBAgICAQQwDQYJKoZIhvcNAQEFBQAwgbsxJDAiBgNVBAcTG1Zh
    bGlDZXJ0IFZhbGlkYXRpb24gTmV0d29yazEXMBUGA1UEChMOVmFsaUNlcnQsIElu
    Yy4xNTAzBgNVBAsTLFZhbGlDZXJ0IENsYXNzIDIgUG9saWN5IFZhbGlkYXRpb24g
    QXV0aG9yaXR5MSEwHwYDVQQDExhodHRwOi8vd3d3LnZhbGljZXJ0LmNvbS8xIDAe
    BgkqhkiG9w0BCQEWEWluZm9AdmFsaWNlcnQuY29tMB4XDTA0MDExNDIxMDUyMVoX
    DTI0MDEwOTIxMDUyMVowgewxCzAJBgNVBAYTAlVTMRAwDgYDVQQIEwdBcml6b25h
    MRMwEQYDVQQHEwpTY290dHNkYWxlMSUwIwYDVQQKExxTdGFyZmllbGQgVGVjaG5v
    bG9naWVzLCBJbmMuMTAwLgYDVQQLEydodHRwOi8vd3d3LnN0YXJmaWVsZHRlY2gu
    Y29tL3JlcG9zaXRvcnkxMTAvBgNVBAMTKFN0YXJmaWVsZCBTZWN1cmUgQ2VydGlm
    aWNhdGlvbiBBdXRob3JpdHkxKjAoBgkqhkiG9w0BCQEWG3ByYWN0aWNlc0BzdGFy
    ZmllbGR0ZWNoLmNvbTCBnTANBgkqhkiG9w0BAQEFAAOBiwAwgYcCgYEA2xFDa9zR
    aXhZSehudBQIdBFsfrcqqCLYQjx6z59QskaupmcaIyK+D7M0+6yskKpbKMJw9raK
    gCrgm5xS4JGocqAW4cROfREJs5651POyUMRtSAi9vCqXDG2jimo8ms9KNNwe3upa
    JsChooKpSvuGIhKQOrKC1JKRn6lFn8Ok2/sCAQOjggEhMIIBHTAMBgNVHRMEBTAD
    AQH/MAsGA1UdDwQEAwIBBjBKBgNVHR8EQzBBMD+gPaA7hjlodHRwOi8vY2VydGlm
    aWNhdGVzLnN0YXJmaWVsZHRlY2guY29tL3JlcG9zaXRvcnkvcm9vdC5jcmwwTwYD
    VR0gBEgwRjBEBgtghkgBhvhFAQcXAzA1MDMGCCsGAQUFBwIBFidodHRwOi8vd3d3
    LnN0YXJmaWVsZHRlY2guY29tL3JlcG9zaXRvcnkwOQYIKwYBBQUHAQEELTArMCkG
    CCsGAQUFBzABhh1odHRwOi8vb2NzcC5zdGFyZmllbGR0ZWNoLmNvbTAdBgNVHQ4E
    FgQUrFXet+oT6/yYaOJTYB7xJT6M7ucwCQYDVR0jBAIwADANBgkqhkiG9w0BAQUF
    AAOBgQB+HJi+rQONJYXufJCIIiv+J/RCsux/tfxyaAWkfZHvKNF9IDk7eQg3aBhS
    1Y8D0olPHhHR6aV0S/xfZ2WEcYR4WbfWydfXkzXmE6uUPI6TQImMwNfy5wdS0XCP
    mIzroG3RNlOQoI8WMB7ew79/RqWVKvnI3jvbd/TyMrEzYaIwNQ==
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIC5zCCAlACAQEwDQYJKoZIhvcNAQEFBQAwgbsxJDAiBgNVBAcTG1ZhbGlDZXJ0
    IFZhbGlkYXRpb24gTmV0d29yazEXMBUGA1UEChMOVmFsaUNlcnQsIEluYy4xNTAz
    BgNVBAsTLFZhbGlDZXJ0IENsYXNzIDIgUG9saWN5IFZhbGlkYXRpb24gQXV0aG9y
    aXR5MSEwHwYDVQQDExhodHRwOi8vd3d3LnZhbGljZXJ0LmNvbS8xIDAeBgkqhkiG
    9w0BCQEWEWluZm9AdmFsaWNlcnQuY29tMB4XDTk5MDYyNjAwMTk1NFoXDTE5MDYy
    NjAwMTk1NFowgbsxJDAiBgNVBAcTG1ZhbGlDZXJ0IFZhbGlkYXRpb24gTmV0d29y
    azEXMBUGA1UEChMOVmFsaUNlcnQsIEluYy4xNTAzBgNVBAsTLFZhbGlDZXJ0IENs
    YXNzIDIgUG9saWN5IFZhbGlkYXRpb24gQXV0aG9yaXR5MSEwHwYDVQQDExhodHRw
    Oi8vd3d3LnZhbGljZXJ0LmNvbS8xIDAeBgkqhkiG9w0BCQEWEWluZm9AdmFsaWNl
    cnQuY29tMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDOOnHK5avIWZJV16vY
    dA757tn2VUdZZUcOBVXc65g2PFxTXdMwzzjsvUGJ7SVCCSRrCl6zfN1SLUzm1NZ9
    WlmpZdRJEy0kTRxQb7XBhVQ7/nHk01xC+YDgkRoKWzk2Z/M/VXwbP7RfZHM047QS
    v4dk+NoS/zcnwbNDu+97bi5p9wIDAQABMA0GCSqGSIb3DQEBBQUAA4GBADt/UG9v
    UJSZSWI4OB9L+KXIPqeCgfYrx+jFzug6EILLGACOTb2oWH+heQC1u+mNr0HZDzTu
    IYEZoDJJKPTEjlbVUjP9UNV+mWwD5MlM/Mtsq2azSiGM5bUMMj4QssxsodyamEwC
    W/POuZ6lcg5Ktz885hZo+L7tdEy8W9ViH0Pd
    -----END CERTIFICATE-----

    5. Click the 'Send Text' button.
    6. Now click 'Up Level' from the top right of the screen and choose
    'Setup'.
    7. At the top of the page, change the 'SSL Certificate' drop-down
    menu to the certificate you have just installed.
    8. Click the 'Server' item from the left hand menu.
    9. Click on the 'Service Management' menu item.
    10. You now need to Stop and Start the Apache process.

    NOTE: Restarting Apache will NOT work. You must stop the service, then
    start it again to complete the installation


    Good luck!


    Clifford

     
  3. jimbo jones

    jimbo jones Guest

    0
     
    good info!! thanks. it worked


    however, i deleted plesk as i had enough, and did what you said based on HELM. i was missing the valicert root certificate

    tahnks
     
  4. slpc

    slpc Guest

    0
     
    Thank god I found this post, I was pulling my hair out getting this SSL cert installed!
     
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