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Can't install the HOTFIX

Discussion in 'Plesk for Windows - 8.x and Older' started by bmorejon, Sep 3, 2004.

  1. bmorejon

    bmorejon Guest

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    HELP ME !!!

    I CAN"T INSTALL THE FIRST HOTFIX, AND THERE IS NO IGNORE BUTTON !
     
  2. jaytee

    jaytee Guest

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    I believe that in the other thread one of my colleagues already recommended you to contact support - they can help you, and no, you don't have to pay anything.

    Do you have any problems contacting support?
     
  3. bmorejon

    bmorejon Guest

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    They didn't answer my question.

    They only say to print a document and sign, but I won't pay $$$ for a support that is not really a support, it's a bug I hope
     
  4. jaytee

    jaytee Guest

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    Nobody has asked you to pay anything yet, I believe. The document you've been asked to sign is a permission for our support staff to login to your server to investigate the problem.

    Please let me know your ticket numer, I'll make sure that support will take a good care of you.
     
  5. bmorejon

    bmorejon Guest

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    SWsoft #30149
     
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