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CMAIL ACoounts not synced

Discussion in 'Plesk Expand 2.2 Troubleshooting Issues' started by m03hr3, Oct 7, 2007.

  1. m03hr3

    m03hr3 Guest

    When I try to sync the centralized Mail accounts the following error appears:

    Action Output
    <?xml version="1.0" encoding="UTF-8" standalone="no" ?>
    <packet version="">
    <errtext>Can`t find IP ID for IP (80.237.x.x)</errtext>

    any suggestions?
  2. girin

    girin Guest


    I think you should configure your Cmail server and set an IP adress for domain creation.
    It seems you have NAT, and Plesk Expand tries to create domains with Cmail public IP (80.237.x.x), but this IP does not exist in the Plesk CP (Cmail). Right?

    Go to the page:
    Expand -> Centralized Mail -> Mail Server #X xxx.xxx > Preferences.
    And set there a private IP adress from list for domain creation. It should help.
  3. m03hr3

    m03hr3 Guest

    Exactly that was the problem. Thx