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Control Panel Error

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Ryan11433, Dec 10, 2008.

  1. Ryan11433

    Ryan11433 Regular Pleskian

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    A upgrade from 8.6.0.5 to 9.0 and my control panel now show

    ERROR: PleskMainDBException
    DB query failed: Table 'psa.persistentcache' doesn't exist
     
  2. Ryan11433

    Ryan11433 Regular Pleskian

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    More details of this error.

    DB query failed: Table 'psa.persistentcache' doesn't exist
    ---------------------- Debug Info -------------------------------
    0: plib\common_func.php3:170
    db_query(string 'SELECT COUNT(*) AS n FROM PersistentCache WHERE `key` = '/login_up.php3#formPageCache' AND `uid` = '1024-0'')
    1: plib\common_func.php3:207
    db_query_ex(string 'SELECT COUNT(*) AS n FROM PersistentCache WHERE `key` = '?(key)' AND `uid` = '?(uid)'', array)
    2: plib\SQLSelectQuery.php:104
    SQLSelectQuery->rewind()
    3: plib\SQLSelectQuery.php:38
    SQLSelectQuery->execute(array)
    4: plib\PersistentCache.php:92
    PersistentCache->fetch(object of type UserNone, string '/login_up.php3#formPageCache')
    5: plib\PageCache.php:53
    loadPageCache()
    6: plib\PageCache.php:26
    fetchPageCache(string 'uplevel_href')
    7: plib\class.Form.php:547
    Form->renderPathbarButton(object of type Navigation, NULL null)
    8: plib\class.Form.php:378
    Form->assign()
    9: plib\LoginForm.php:105
    LoginForm->assign()
    10: htdocs\login_up.php3:157
     
  3. TheSimon

    TheSimon Guest

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    I got the same error after the upgrade, but I sucspected the the PLESK tries to contact the wronk DB.
    (I've noticed that durring the installation plesk have intalled a new SQL server with no DBses in it, while we used Mysql for the managment DB)
    so I've runned the re-configurator, and created an new DB and since I get following error:
    Administrator client not found
     
  4. GlobalServe

    GlobalServe Basic Pleskian

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  5. Ryan11433

    Ryan11433 Regular Pleskian

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    Yeah but it is different because I didn't switch to a different db provider.

    To not switching the provider you need to run the following:

    Then you will be getting GlobalServe's error and more detailed errors are:

    That means whatever is in the clients table and one of those should be admin (it will be treated as domain administrator) because of the new column type in the database. The admin login allows you to edit settings which is the owner. I have not figured out about owner error yet.
     
  6. GlobalServe

    GlobalServe Basic Pleskian

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    why isn't an administrator answering.....
     
  7. Ryan11433

    Ryan11433 Regular Pleskian

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    Nevermind I got everything fixed.. I switched to mssql provider and you only need a client type to be admin. This was the issue. (example add a row and create your own login details matching to admin login and the type to be admin other clients type to be client) also I need plesk 9.0 skin to download.
     
  8. Eurotimmy

    Eurotimmy New Pleskian

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    Error in UserManager?

    I'm seeing this error in Plesk 10 when I try to login.
    Can somebody tell me if the error line which reads:

    0: UserManager.php:73
    UserManager::getParenUser(object of type UserReseller)

    Is this a mistake in the typing in the application from a few versions ago?
    Is the function is missing the letter 't' in
    getParentUser

    Tim
     
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