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cPanel to Plesk mail messages

Discussion in 'Plesk for Linux - 8.x and Older' started by wsani, May 31, 2008.

  1. wsani

    wsani Silver Pleskian

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    Hi,

    Is there a way to use the migration manager to move the mailbox messages from cPanelt to Plesk?
     
  2. OZyryanov

    OZyryanov Guest

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    Hello!

    The PMM should migrate mail messages during cPanel to Plesk migration. Is there are problems with it?

    Thanks.
     
  3. wsani

    wsani Silver Pleskian

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    Yes, it didn't migrate the messages
     
  4. OZyryanov

    OZyryanov Guest

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    Do you have with dump files like

    mailname_<MAILBOX>.<DOMAIN> ?

    Do you have any errors in the log file about such content?
     
  5. wsani

    wsani Silver Pleskian

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    here's what I've got:

    Failed deployment of mail user info@tld

    Execution of /usr/local/psa/admin/plib/api-cli/mail.php --create info@tld -passwd -redirect true -rediraddr vrabuatoka@tld failed with return code 1.
    Stderr is
    An error occured during mailname creation: Mailname "info@tld" already exists

    Failed deployment of mail user jagath@tld

    Execution of /usr/local/psa/admin/plib/api-cli/mail.php --create jagath@tld -passwd -redirect true -rediraddr jagathkaruna@tld failed with return code 1.
    Stderr is
    An error occured during mailname creation: Mailname "jagath@tld" already exists

    Failed deployment of mail user rokocakau@tld

    Execution of /usr/local/psa/admin/plib/api-cli/mail.php --create rokocakau@tld -passwd -redirect true -rediraddr marcusir@tld failed with return code 1.
    Stderr is
    An error occured during mailname creation: Mailname "rokocakau@tld" already exists

    I removed the entire domain before attempting to migrate it again.
     
  6. OZyryanov

    OZyryanov Guest

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    The mail content will not migrate if mailbox have not been created.

    Strange domain name @tld. Is it real domain name?
     
  7. wsani

    wsani Silver Pleskian

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    Yeah but isn't the migratio manager supposed to create the domain, mailboxes, then migrate the content?

    Also, tld is a replacement for the actual domain name. There is no need to disclose the customer's domain name on a public domain.
     
  8. OZyryanov

    OZyryanov Guest

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    Unfortunately, now, the PMM for Plesk for Unix migrate only new entities (domains, mailnames, etc).
     
  9. wsani

    wsani Silver Pleskian

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    Now I'm really confused. Which is the answer for cPanel, yes or no?
     
  10. OZyryanov

    OZyryanov Guest

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    Yes, it support it.

    But I see some possible problems - PMM will try to migrate only mbox files.
    Looks as possible bug. Does your cPanel store mail messages as mbox or mdir?
     
  11. wsani

    wsani Silver Pleskian

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    our cpanel server is using mbox
     
  12. wsani

    wsani Silver Pleskian

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    So, does Parallels troubleshoot bugs?
     
  13. OZyryanov

    OZyryanov Guest

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    We should investigate the problem.

    But if you have the mbox files, the migration will work fine for you.
     
  14. wsani

    wsani Silver Pleskian

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    Is there a way to submit a request without having to pay for it? I feel that this may be a bug that needs to be resolved. Suggestions?
     
  15. wsani

    wsani Silver Pleskian

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    How do I get this bug resolved?
     
  16. OZyryanov

    OZyryanov Guest

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    I do not know. Please contact to our support team.

    What problem do you have? All migrates successefully, but the mail content is lost?
     
  17. wsani

    wsani Silver Pleskian

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    Right, if the migration manager is supposed to move the messages, then I need it to work as expected.

    Email content is lost...
     
  18. OZyryanov

    OZyryanov Guest

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    Please, look at log file for errors.

    Do you have email conent at stored at mbox-file
    /home/<ACCOUNT>/mail/<DOMAIN>/<MAILBOX> ?
     
  19. wsani

    wsani Silver Pleskian

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    On the cPanel server I have:

    root@gear-l24 [/home/nodtxblc/mail/domain/reviewer]#
    root@gear-l24 [/home/nodtxblc/mail/domain/reviewer]# ls -lh
    total 24K
    drwxr-x--- 5 nodtxblc nodtxblc 4.0K Oct 22 2007 ./
    drwxr-xr-x 3 nodtxblc nodtxblc 4.0K Oct 22 2007 ../
    drwx------ 2 nodtxblc nodtxblc 4.0K Oct 22 2007 cur/
    -rw-r--r-- 1 nodtxblc nodtxblc 14 Oct 22 2007 maildirsize
    drwx------ 2 nodtxblc nodtxblc 4.0K Oct 22 2007 new/
    drwx------ 2 nodtxblc nodtxblc 4.0K Oct 22 2007 tmp/
     
  20. OZyryanov

    OZyryanov Guest

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    Unfortunatelly it is maildir format, not a mailbox :(. The cPanel agent try to migrate mbox files only.

    Do you have with dump files like this

    mailname_<MAILBOX>.<DOMAIN> ?
     
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