Hello, I've done a completely new installation of plesk, FTP works fine. And users can remotely FTP into there account, just when you type in the WWW address of the users website you get the default plesk page telling you that either its improperly configured or no account exists for the user. Also I've uploaded about 2Mb worth of data into a user's account, and the diskspace usage statistics within the admin CP hasn't updated. I've checked, and rechecked the account details. What could be causing the default PSK appearing instead of the users homepage? Regards, thomas.