Dns admin dead after 7.5.1->7.5.2 update w/ RH FC2

[crshjnke]

After updating I needed to change a customer to exclusive IP for SSL cert.
And I get this error
ERROR Up LevelUp Level

Unable to assign variables for PHostingForm: Unable to get hardquota state: dnsmng: Unable to search PTR records for test.com :Got error 28 from table handler

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/htdocs/domains/hosting/phosting_setup.php:290 psaerror(string "Unable to assign variables for PHostingForm: Unable to get hardquota state: dnsmng: Unable to search PTR records for test.com :Got error 28 from table handler")


After more digging I can no longer change or update any dns records within plesk.

Also it seems the update has reverted Mysql back to 3.23 it was 4.1 could this be the root of my problems?

Thanks

 

[webeurope]

Same Problem Here

I have the exact same error message. 7.5.2 on Fedora Core 2.

Cannot add or remove domains, or adjust DNS info.

7.5.2 upgrade has been a total nightmare - really don't recommend doing it. After the Zend/Ioncube problem (reported elsewhere on the forum), the upgrade actually changed the MAC address on the server network card, stopping loads of PHP scripts and preventing the machine from booting after a restart.

Took ages to spot that!

Hotfix is already installed.

 

[crshjnke]

Double check root disk usage.
Make sure its not full

 

[webeurope]

OK. Not sure how the disk is partitioned or how to check root usage.

All the websites are uploaded using the root account, so presumably if there's some quota on the root user, that could be increased?

 

[webeurope]

Got it. Loads of downloaded files in /root. Duly moved to /home and now everything works again.

Many thanks!

 

[crshjnke]

Yeah I had to link /root/psa to a larger partition

Also moved /tmp so I will not have the same problem again

 

[BasicMind]

I am having the same problem. but I cant see any files to delete. my /tmp and /psa are near empty nothing big in them at all

 

[crshjnke]

What does df -H show?

Heres and example.

Filesystem Size Used Avail Use% Mounted on
/dev/sda1 510M 209M 275M 44% /
none 252M 0 252M 0% /dev/shm
/dev/sda7 63G 1.7G 61G 3% /home
/dev/sda5 4.9G 1.1G 3.9G 22% /usr
/dev/sda6 4.9G 1.6G 3.4G 31% /var

 

[BasicMind]

Originally posted by crshjnke
What does df -H show?

I didn't start this thread but mine says

Filesystem Size Used Avail Use% Mounted on
/dev/hda1 510M 487M 0 100% /
none 502M 0 502M 0% /dev/shm
/dev/hda7 63G 32M 63G 1% /home
/dev/hda5 4.9G 1.2G 3.8G 24% /usr
/dev/hda6 4.9G 521M 4.4G 11% /var

 

[crshjnke]

Originally posted by BasicMind
I didn't start this thread but mine says

Filesystem Size Used Avail Use% Mounted on
/dev/hda1 510M 487M 0 100% /
none 502M 0 502M 0% /dev/shm
/dev/hda7 63G 32M 63G 1% /home
/dev/hda5 4.9G 1.2G 3.8G 24% /usr
/dev/hda6 4.9G 521M 4.4G 11% /var

/dev/hda1 510M 487M 0 100% /
Your root file system is full you need to poke around and see whats using it all.
Mine was located in /root/psa this is where it stores the update files by default. You might just need to move them or delete them.

 

[BasicMind]

I already did that. deleted everthing in /psa and /tmp. made no difference. But will keep poking around

 

[crshjnke]

There should not be very much in there, but when root is full a lot of things can act strange.

Here is an example of mine.

ls -askl
total 272
4 drwxr-x--- 6 root root 4 Oct 14 09:35 .
4 drwxr-xr-x 20 root root 4 Sep 25 00:12 ..
4 -rw-r--r-- 1 root root 2 Oct 9 2004 anaconda-ks.cfg
12 -rw------- 1 root root 9 Oct 20 11:47 .bash_history
4 -rw-r--r-- 1 root root 1 Jun 10 2000 .bash_logout
4 -rw-r--r-- 1 root root 1 Jul 5 2001 .bash_profile
4 -rw-r--r-- 1 root root 1 Aug 23 1995 .bashrc
4 -rw-r--r-- 1 root root 2 Dec 20 2004 ca.crt
4 -rw-r--r-- 1 root root 1 Dec 20 2004 ca.key
4 drwxr-xr-x 4 root root 4 Jul 26 12:48 .callofduty
4 -rw-r--r-- 1 root root 1 Dec 20 2004 ca.srl
4 -rw-r--r-- 1 root root 1 Jun 10 2000 .cshrc
4 -rw-r--r-- 1 root root 1 May 7 2004 .default_contexts
56 -rw-r--r-- 1 root root 49 Oct 9 2004 install.log
4 -rw-r--r-- 1 root root 3 Oct 9 2004 install.log.syslog
0 -rw------- 1 root root 0 Feb 11 2005 .mysql_history
4 drwxr-xr-x 3 root root 4 Oct 20 14:07 psa
4 -rw------- 1 root root 1 Feb 13 2005 .rnd
4 -rw-r--r-- 1 root root 4 Oct 9 2004 rpm-qa
4 drwx------ 2 root root 4 Jan 17 2005 .spamassassin
4 drwxr-x--- 2 root root 4 Mar 27 2005 .steam
4 -rw-r--r-- 1 root root 1 Jul 11 2000 .tcshrc
8 -rw------- 1 root root 7 Mar 17 2005 .viminfo
4 -rw-r--r-- 1 root root 2 Aug 23 1995 .Xresources
116 -rw-r--r-- 1 root root 112 Oct 9 2004 yum-list

the sk option give you size in KB so right now nothinng is taking up more than 116KB.
Although I see 3 directories that could have other junk.

 

[BasicMind]

thanks.
this is mine.

ls -askl

total 228
4 drwxr-x--- 3 root root 4 Oct 15 21:44 .
4 drwxr-xr-x 24 root root 4 Oct 21 14:24 ..
4 -rw-r--r-- 1 root root 2 Sep 7 08:13 anaconda-ks.cfg
8 -rw------- 1 root root 6 Oct 21 17:34 .bash_history
4 -rw-r--r-- 1 root root 1 Sep 23 2004 .bash_logout
4 -rw-r--r-- 1 root root 1 Sep 23 2004 .bash_profile
4 -rw-r--r-- 1 root root 1 Sep 23 2004 .bashrc
4 -rw-r--r-- 1 root root 2 Oct 15 16:03 ca.crt
4 -rw-r--r-- 1 root root 1 Oct 15 16:03 ca.key
4 -rw-r--r-- 1 root root 1 Oct 15 16:03 ca.srl
4 -rw-r--r-- 1 root root 1 Sep 23 2004 .cshrc
104 -rw-r--r-- 1 root root 98 Oct 14 11:06 dump
0 -rw-r--r-- 1 root root 0 Sep 7 11:47 gpg.pubkey
56 -rw-r--r-- 1 root root 51 Sep 7 08:10 install.log
4 -rw-r--r-- 1 root root 4 Sep 7 08:10 install.log.syslog
0 -rw-r--r-- 1 root root 0 Oct 15 21:38 mysqlaccess.log
4 -rw------- 1 root root 1 Oct 15 23:45 .mysql_history
4 drwxr-xr-x 2 root root 4 Oct 21 17:35 psa
4 -rw------- 1 root root 1 Oct 15 16:03 .rnd
4 -rw-r--r-- 1 root root 1 Sep 23 2004 .tcshrc

 

[crshjnke]

Dont forget that /root is only one dir that is located on /

When you look at your df -h you have
/
/home
/var
/usr

those files taking space could be in any other dir located on /

 

[BasicMind]

okay thanks.

I'll try and delete the right files.