1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

drweb errors

Discussion in 'Plesk for Windows - 8.x and Older' started by Coleen, Nov 3, 2005.

  1. Coleen

    Coleen Guest

    0
     
    Opened up my email this morning and my Plesk admin email account had hundreds of emails in it saying that drweb had found a virus.

    I have the following errors in drcom.log:

    [11/03/05 08:09:12 000006f0] ScanMail: From=chicocreek@pacbell.net, RcptsList=tre@gtsinc.us, File=C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\tre\Inbox\7D74AC5C958245DAADBE127C1D3915.MAI
    [11/03/05 08:09:12 000006f0] C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\tre\Inbox\7D74AC5C958245DAADBE127C1D3915.MAI - fatal error
    [11/03/05 08:09:12 000006f0] C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\tre\Inbox\7D74AC5C958245DAADBE127C1D3915.MAI - errors detected while checking
    [11/03/05 08:09:12 000006e8] Service stopped
    [11/03/05 08:09:15 00000760] DrWebMail: run as service
    [11/03/05 08:09:15 00000bec] DrWeb ScanMail Service started
    [11/03/05 08:09:15 00000bec] Key file isn't found. Trying to get evaluation e-mails list.
    [11/03/05 08:09:16 00000bc8] ScanMail: From=chico@pacbell.net, RcptsList=tre@gtsinc.us, File=C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\johnhunter\Inbox\6A17BFD5DB4A4EF283FE6418CF4893.MAI
    [11/03/05 08:09:17 00000bec] These e-mails will be checked: dtc@gtsinc.us, tre@gtsinc.us
    [11/03/05 08:09:17 00000bec] Loading engine...
    [11/03/05 08:09:17 00000bec] Engine version do not match to shell version. Aborting
    [11/03/05 08:09:17 00000bec] Unloading engine (#1)...
    [11/03/05 08:09:17 00000bec] Engine (#1) unloaded
    [11/03/05 08:09:17 00000bec] Cannot load Dr.Web engine from "C:\Program Files\SWsoft\Plesk\DrWeb\" or virus bases from "C:\Program Files\SWsoft\Plesk\DrWeb\"
    [11/03/05 08:09:17 00000bec] drweb_scan_init() failed.
    [11/03/05 08:09:17 00000bc8] C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\tre\Inbox\6A17BFD5DB4A4EF283FE6418CF4893.MAI - fatal error
    [11/03/05 08:09:17 00000bc8] C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\POSTOFFICES\gtsinc.us\MAILROOT\tre\Inbox\6A17BFD5DB4A4EF283FE6418CF4893.MAI - errors detected while checking

    Can someone help me?
    Thanks, Coleen
     
  2. Gris@

    Gris@ Guest

    0
     
    It is a bug of Dr.Web. To solve it you should update it twice.
     
  3. Coleen

    Coleen Guest

    0
     
    This may be a dumb question, but how do I update it. Do I update it through Plesk? Or do I download it from the Dr. Web website?

    Thanks,
    Coleen
     
  4. dynaweb

    dynaweb Guest

    0
     
    What exactly do you mean by this? Can you please clarify?
     
Loading...