I
Igor David
Guest
hello,
our customer with valid monthly Parallels Plesk Panel 9.2 for Linux/UNIX licence is having problem with drweb update.pl script, log from /var/log/messages:
Jan 26 02:51:11 avoway4 update.pl[4534]: Dr.Web (R) Updater ($Revision: 1.7.2.32.2.5 $) started ...
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to bases : /var/drweb/bases/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to URL list : /var/drweb/bases/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to blacklists : /var/drweb/dws/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to lzma: /opt/drweb/lzma
Jan 26 02:51:11 avoway4 update.pl[4534]: custom URL list isn't defined
Jan 26 02:51:11 avoway4 update.pl[4534]: try using Dr.Web URL list (/var/drweb/bases/update.drl)
Jan 26 02:51:11 avoway4 update.pl[4534]: exec(/opt/drweb/read_signed drl /var/drweb/bases/update.drl) ...
Jan 26 02:51:11 avoway4 update.pl[4534]: no custom update servers
Jan 26 02:51:11 avoway4 update.pl[4534]: main update servers: http://update.drweb.com/unix/500, http://update.msk.drweb.com/unix/500, http://update.msk3.drweb.com/unix/500, http://update.us.drweb.com/un
ix/500, http://update.msk5.drweb.com/unix/500, http://update.msk6.drweb.com/unix/500, http://update.msk7.drweb.com/unix/500, http://update.fr1.drweb.com/unix/500, http://update.us1.drweb.com/unix/500
Jan 26 02:51:11 avoway4 update.pl[4534]: drldir not found: "/var/drweb/drl", assuming there are no plugins to update
Jan 26 02:51:11 avoway4 update.pl[4534]: Attempting to fetch http://update.msk5.drweb.com/unix/500/drweb32.lst ...
Jan 26 02:51:12 avoway4 update.pl[4534]: request with 345 bytes length was sent to update.msk5.drweb.com
Jan 26 02:51:12 avoway4 update.pl[4534]: update.msk5.drweb.com return 200 OK
Jan 26 02:51:12 avoway4 update.pl[4534]: 1723 bytes received from http://update.msk5.drweb.com/unix/500/drweb32.lst.
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading notifications ...
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading updated files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading new/updated files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50000.vdb - drw50000.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50001.vdb - drw50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50002.vdb - drw50002.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50003.vdb - drw50003.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50004.vdb - drw50004.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50005.vdb - drw50005.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50006.vdb - drw50006.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50007.vdb - drw50007.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50008.vdb - drw50008.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50009.vdb - drw50009.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwdaily.vdb - drwdaily.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /opt/drweb/lib/drweb32.dll - drweb32.dll with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwebase.vdb - drwebase.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwnasty.vdb - drwnasty.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwrisky.vdb - drwrisky.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwtoday.vdb - drwtoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50000.vdb - dwn50000.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50001.vdb - dwn50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50002.vdb - dwn50002.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwntoday.vdb - dwntoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwr50001.vdb - dwr50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwrtoday.vdb - dwrtoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/updates/timestamp - timestamp with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/update.drl - update.drl with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: deleting old files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50010.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50011.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50012.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50013.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50014.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50015.vdb doesn't exist, its deletion has been skipped
....
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50004.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50005.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50006.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: moving downloaded files from temporary to working directory ...
Jan 26 02:51:12 avoway4 update.pl[4534]: sending notifications ...
Jan 26 02:51:12 avoway4 update.pl[4534]: summary => updated: 0, removed: 0 files and 0 messages
Jan 26 02:51:12 avoway4 update.pl[4534]: Finish Success: 2010-01-26 02:51:12
Jan 26 02:51:12 avoway4 update.pl[4534]: Socket path is /var/drweb/run/updateSock
I manually started drweb daemon:
/etc/init.d/drwebd start
Starting Dr. Web daemon...
Dr.Web (R) daemon for Linux/Plesk Edition v5.0.0 (Jun 4 2009)
Copyright (c) Igor Daniloff, 1992-2009
Doctor Web, Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com
Shell version: 5.0.0.10060 <API:2.2>
Engine version: 5.0.1.12222 <API:2.2>
Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 3669
Loading /var/drweb/bases/drwdaily.vdb - Ok, virus records: 2010
Loading /var/drweb/bases/drw50009.vdb - Ok, virus records: 23251
Loading /var/drweb/bases/drw50008.vdb - Ok, virus records: 14982
Loading /var/drweb/bases/drw50007.vdb - Ok, virus records: 17748
Loading /var/drweb/bases/drw50006.vdb - Ok, virus records: 18725
Loading /var/drweb/bases/drw50005.vdb - Ok, virus records: 18429
Loading /var/drweb/bases/drw50004.vdb - Ok, virus records: 872
Loading /var/drweb/bases/drw50003.vdb - Ok, virus records: 142240
...
Loading /var/drweb/bases/dwntoday.vdb - Ok, virus records: 315
Loading /var/drweb/bases/dwn50002.vdb - Ok, virus records: 2715
Loading /var/drweb/bases/dwn50001.vdb - Ok, virus records: 2545
Loading /var/drweb/bases/dwn50000.vdb - Ok, virus records: 2801
Loading /var/drweb/bases/drwrisky.vdb - Ok, virus records: 6197
Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 28348
Total virus records: 975426
Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
A path to a valid license key file was not specified.
Daemon is enabled for protecting 0 e-mail`s:
Daemon is installed, active interfaces: /var/drweb/run/.daemon 127.0.0.1:3000
also, there is nothing in directory /var/drweb/log
Customer is receiving e-mail saying:
"ERROR: Dr.Web (R) Updater: cannot read file drweb32.lst.lzma ! "
Do you know maybe how to fix this ?
Thanks in advance!
our customer with valid monthly Parallels Plesk Panel 9.2 for Linux/UNIX licence is having problem with drweb update.pl script, log from /var/log/messages:
Jan 26 02:51:11 avoway4 update.pl[4534]: Dr.Web (R) Updater ($Revision: 1.7.2.32.2.5 $) started ...
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to bases : /var/drweb/bases/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to URL list : /var/drweb/bases/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to blacklists : /var/drweb/dws/
Jan 26 02:51:11 avoway4 update.pl[4534]: Path to lzma: /opt/drweb/lzma
Jan 26 02:51:11 avoway4 update.pl[4534]: custom URL list isn't defined
Jan 26 02:51:11 avoway4 update.pl[4534]: try using Dr.Web URL list (/var/drweb/bases/update.drl)
Jan 26 02:51:11 avoway4 update.pl[4534]: exec(/opt/drweb/read_signed drl /var/drweb/bases/update.drl) ...
Jan 26 02:51:11 avoway4 update.pl[4534]: no custom update servers
Jan 26 02:51:11 avoway4 update.pl[4534]: main update servers: http://update.drweb.com/unix/500, http://update.msk.drweb.com/unix/500, http://update.msk3.drweb.com/unix/500, http://update.us.drweb.com/un
ix/500, http://update.msk5.drweb.com/unix/500, http://update.msk6.drweb.com/unix/500, http://update.msk7.drweb.com/unix/500, http://update.fr1.drweb.com/unix/500, http://update.us1.drweb.com/unix/500
Jan 26 02:51:11 avoway4 update.pl[4534]: drldir not found: "/var/drweb/drl", assuming there are no plugins to update
Jan 26 02:51:11 avoway4 update.pl[4534]: Attempting to fetch http://update.msk5.drweb.com/unix/500/drweb32.lst ...
Jan 26 02:51:12 avoway4 update.pl[4534]: request with 345 bytes length was sent to update.msk5.drweb.com
Jan 26 02:51:12 avoway4 update.pl[4534]: update.msk5.drweb.com return 200 OK
Jan 26 02:51:12 avoway4 update.pl[4534]: 1723 bytes received from http://update.msk5.drweb.com/unix/500/drweb32.lst.
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading notifications ...
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading updated files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: downloading new/updated files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50000.vdb - drw50000.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50001.vdb - drw50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50002.vdb - drw50002.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50003.vdb - drw50003.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50004.vdb - drw50004.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50005.vdb - drw50005.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50006.vdb - drw50006.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50007.vdb - drw50007.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50008.vdb - drw50008.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50009.vdb - drw50009.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwdaily.vdb - drwdaily.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /opt/drweb/lib/drweb32.dll - drweb32.dll with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwebase.vdb - drwebase.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwnasty.vdb - drwnasty.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwrisky.vdb - drwrisky.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drwtoday.vdb - drwtoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50000.vdb - dwn50000.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50001.vdb - dwn50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50002.vdb - dwn50002.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwntoday.vdb - dwntoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwr50001.vdb - dwr50001.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwrtoday.vdb - dwrtoday.vdb with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/updates/timestamp - timestamp with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/update.drl - update.drl with such CRC32 already exists, downloading has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: deleting old files ...
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50010.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50011.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50012.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50013.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50014.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50015.vdb doesn't exist, its deletion has been skipped
....
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50004.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50005.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50006.vdb doesn't exist, its deletion has been skipped
Jan 26 02:51:12 avoway4 update.pl[4534]: moving downloaded files from temporary to working directory ...
Jan 26 02:51:12 avoway4 update.pl[4534]: sending notifications ...
Jan 26 02:51:12 avoway4 update.pl[4534]: summary => updated: 0, removed: 0 files and 0 messages
Jan 26 02:51:12 avoway4 update.pl[4534]: Finish Success: 2010-01-26 02:51:12
Jan 26 02:51:12 avoway4 update.pl[4534]: Socket path is /var/drweb/run/updateSock
I manually started drweb daemon:
/etc/init.d/drwebd start
Starting Dr. Web daemon...
Dr.Web (R) daemon for Linux/Plesk Edition v5.0.0 (Jun 4 2009)
Copyright (c) Igor Daniloff, 1992-2009
Doctor Web, Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com
Shell version: 5.0.0.10060 <API:2.2>
Engine version: 5.0.1.12222 <API:2.2>
Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 3669
Loading /var/drweb/bases/drwdaily.vdb - Ok, virus records: 2010
Loading /var/drweb/bases/drw50009.vdb - Ok, virus records: 23251
Loading /var/drweb/bases/drw50008.vdb - Ok, virus records: 14982
Loading /var/drweb/bases/drw50007.vdb - Ok, virus records: 17748
Loading /var/drweb/bases/drw50006.vdb - Ok, virus records: 18725
Loading /var/drweb/bases/drw50005.vdb - Ok, virus records: 18429
Loading /var/drweb/bases/drw50004.vdb - Ok, virus records: 872
Loading /var/drweb/bases/drw50003.vdb - Ok, virus records: 142240
...
Loading /var/drweb/bases/dwntoday.vdb - Ok, virus records: 315
Loading /var/drweb/bases/dwn50002.vdb - Ok, virus records: 2715
Loading /var/drweb/bases/dwn50001.vdb - Ok, virus records: 2545
Loading /var/drweb/bases/dwn50000.vdb - Ok, virus records: 2801
Loading /var/drweb/bases/drwrisky.vdb - Ok, virus records: 6197
Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 28348
Total virus records: 975426
Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
A path to a valid license key file was not specified.
Daemon is enabled for protecting 0 e-mail`s:
Daemon is installed, active interfaces: /var/drweb/run/.daemon 127.0.0.1:3000
also, there is nothing in directory /var/drweb/log
Customer is receiving e-mail saying:
"ERROR: Dr.Web (R) Updater: cannot read file drweb32.lst.lzma ! "
Do you know maybe how to fix this ?
Thanks in advance!