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Error 8007005 trying to execute ftpmng

Discussion in 'Plesk for Windows - 8.x and Older' started by jorfermo, Nov 27, 2007.

  1. jorfermo

    jorfermo Regular Pleskian

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    I'm trying to execute ftpmng to reconfigure ftp for domains and all i get is:

    Plesk\admin\bin>ftpmng.exe --reconfigure-all
    Acces Denied. (COM Error 80070005) at setCertificate(158.42.250.148)
    at (FtpServerManager::setCertificate line 137)
    at reconfFtp(158.42.250.148)(FtpServerManager::reconfigureFtpAll line 456)
     
  2. Bender

    Bender Guest

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  3. jorfermo

    jorfermo Regular Pleskian

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    I've run filemon with a filter for ftpmngr and i've attached the output.

    I haven't seen any access denied on the list.

    Can you have a look?

    Thank you very much
     
  4. OlegB

    OlegB Guest

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    It looks like the utility can not import certificate from Root Store located in local computer store. Most probably your server is included into some domain and domain policy can cause such problem. In this case you need to review the policy
     
  5. jorfermo

    jorfermo Regular Pleskian

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    No... nothing to do with policies. Nothing changed in domain.

    I solved the problem removing a certificate that was installed on plesk. Then it worked but have no idea why it didnt before.
     
  6. JackL

    JackL Guest

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    Do you have Gene6 ftp?
    If so, contact support

    John S.G.
     
  7. jorfermo

    jorfermo Regular Pleskian

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    Yes we have Gene6 ftp.

    We contacted support more than 2 weeks ago and they didnt gave us a solution.

    I solved it removing the certificate but.... just by chance trying things.
     
  8. JackL

    JackL Guest

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    Developers are working, and we don't forget your request
    John S.G.
     
  9. jorfermo

    jorfermo Regular Pleskian

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    Ok, then you have a clue.

    Removing certificate made the error dissapear.

    I dont know in what way it's connected.
     
  10. sergius

    sergius Golden Pleskian

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    What's ticket number?
     
  11. jorfermo

    jorfermo Regular Pleskian

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    Ticket number: #403409
    Last reply: 30/11/2007

    Anyway, after such a long time without solution to that and some other problems related in the same ticket we had to made a backup and reinstall the server.

    We were force to do that because all those problems were affecting severely to our clients. Users deactivated, domains stopped, problem with SSL access to FTP, etc.

    We've used swsoft support several times with excelent response in time and solution but honestly this time the support has been awful and desperately slow.

    Best Regards.
     
  12. sergius

    sergius Golden Pleskian

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    Hello jorfermo,

    Thank you for the patience. We are making efforts to improve supporting of the forum.
     
  13. jorfermo

    jorfermo Regular Pleskian

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    Hi again.

    Just tell you the lack of support was on straight contact to swsoft, not in this forum.

    Thanks for your interest.
     
  14. onuy

    onuy Guest

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    I have same problem with Windows FT. Is there any solution for that?
     
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