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Error: DNS records for domain with such name already exist

Discussion in 'Plesk 9.x for Windows Suggestions and Feedback' started by Scott Lix, Mar 10, 2010.

  1. Scott Lix

    Scott Lix Guest

    0
     
    Hello,

    I am trying to create a domain in Plesk and keep getting this error message:
    I've read and tried these solutions:
    http://kb.odin.com/en/1365
    http://kb.odin.com/en/1364
    http://forum.parallels.com/showthread.php?t=96762
    http://kb.odin.com/en/1360

    I cannot seem to connect via the console.
    I get the following error:
    I've also tried searching for "/etc/psa/.psa.shadow" on the drive and it cannot be found.

    How do I get this removed so I can create the domain?

    Thanks
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
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    Do you have Windows or Linux version of Plesk?
     
  3. Scott Lix

    Scott Lix Guest

    0
     
    Hi Igor,

    It appears the database name was different than what was posted in the KB articles.
    So that was the reason I couldn't connect.

    After connecting, a query could be run:
    mysql> select id from dns_zone where name='mydomain.com';

    There was a failure notice regarding Postoffice creation during the creation of the domain.
    This was due to existing postoffice with the same name in mailenable.
    After deleting the postoffice, we were able to add the domain without any errors.

    The issue is now resolved.
    In case anyone else has this issue, I am using Plesk 9.2.1 on Windows 2003.
    The steps described above fixed the issue.

    Thanks
     
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