Error during update from 8.4 to 8.6: dependency problems

[kbechtold]

Yesterday I upgraded from Plesk 8.3 to 8.4 (Suse 10.2) without any errors. Today I started to upgrade from 8.4 to 8.6 and the upgrade broke down with dependency problems. The Plesk server is not starting anymore.

Any ideas? "Format c:" ;-) ? Is it possible to roll back to version 8.4?

Thank you very much!

Best regards from Berlin, Germany

Klaus

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Here is the error log:

START psa-8.6.0-suse10.2.build86080722.01 upgrading AT Thu Sep 11 07:04:26 CEST 2008
Trying to register service xinetd... using /sbin/insserv
done
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES)


===> Installing rbash
Checking that /bin/rbash registered as login shell...
/bin/rbash
/bin/rbash is already registered as login shell

Trying to restart service mysql... Checking for service MySQL: ..running
done
===> Installing psa database
Trying to start MySQL server... Checking for service MySQL: ..running
Trying to define valid mysql credentials... Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
Trying to establish test connection... Could not open required defaults file: /root/.my.cnf
Fatal error in defaults handling. Program aborted

ERROR while trying to establish test connection

Aborting...

STOP psa-8.6.0-suse10.2.build86080722.01 upgrading AT Thu Sep 11 07:04:34 CEST 2008

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Here is my log (this was the second try):

Autoinstaller 3.3.2 (build at 2008-07-10 09:31 svn rev. 0) started at (timezone CET) Thu Sep 11 09:01:42 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_6_0 [email protected] --install-component=base --install-component=docs --install-component=api --install-component=pmm --install-component=java --install-component=psa-firewall --install-component=psa-vpn --install-component=psa-fileserver --install-component=watchdog --install-component=cs-gs --install-component=spamassassin --install-component=backup-ded

SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
Try to find rcfile...
Autoinstaller rcfile not found.
Return success to caller; do packages installation in background.
Server for reporting status run OK: pid=13406
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=SuSE version=10.2 arch=i686 environment=~empty
Final opsys (with overriding) is: os_name=Linux os_vendor=SuSE version=10.2 arch=i686 environment=~empty
SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
FileFetcher new object: target_dir=/root/psa/, main_source_url=http://autoinstall.plesk.com/

...

(b) /root/psa/PSA_8.6.0/dist-rpm-SuSE-10.2-i386/base/psa-8.6.0-suse10.2.build86080722.01.i586.rpm
(s) system_installed_psa-manual-custom-skin-guide-8.6.0-suse10.2.build86080722.01.noarch.rpm
Installing the package psa-8.6.0-suse10.2.build86080722.01.i586
Execute command rpm -U --test /root/psa/PSA_8.6.0/dist-rpm-SuSE-10.2-i386/base/psa-8.6.0-suse10.2.build86080722.01.i586.rpm
package psa-8.6.0-suse10.2.build86080722.01 is already installed
-- Check for new version of PSA_8.6.0/plesk-8.6.0-suse10.2-i386.inf3
Filefetcher: get file (~empty)/PSA_8.6.0/plesk-8.6.0-suse10.2-i386.inf3
ERROR: Unable to install the requested packages because of package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.
Message sent to [email protected]