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Error Installing. Permission error

Discussion in 'Sitebuilder 3.2 for Windows' started by ramiss, Mar 15, 2007.

  1. ramiss

    ramiss New Pleskian

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    We are receiving the following error when installing Sitebuilder for Windows 3.2.1. I have blurred the user but it is the default IIS guest account. Can anybody help?

    Thanks!

    [​IMG]

    Edit: Too bad [​IMG]
     
  2. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

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    I have created new ticket for you #290392 and replied there concerning this situation. As a workaround I sent you the patch which should help to resolve this issue.
     
  3. ramiss

    ramiss New Pleskian

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    Thank you for your reply. I am having problems finding the SwSoft support page so that I can view the ticket. Can you provide a link. Also did you send me the patch through the ticket? I haven't received it by other means.

    Thanks again!
     
  4. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

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    You should receive it on your e-mail address. Did you receive it? It contains .msi file, probably it was blocked by spam or virus protection? Check it up. I have resent it as .zip file one more time.
     
  5. ramiss

    ramiss New Pleskian

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    Hello Dmitry,

    I just checked our Mail logs and your mail from rt3.swsoft.com was rejected due to being listed by the DNSBL ru.countries.nerd.dk.

    I have added you to our whitelist if you could please resend.

    Thanks!
     
  6. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

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    Resent patch one more time. I hope it helps.
     
  7. ramiss

    ramiss New Pleskian

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    Received thank you. I install later today and keep you posted.

    Cheers!

    Richard
     
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