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Error PMM Plesk 8.6

Discussion in 'Plesk for Windows - 8.x and Older' started by mcarvalho, Dec 31, 2008.

  1. mcarvalho

    mcarvalho Guest

    0
     
    Good morning,

    While trying to migrate from a Plesk 8.1.1 to a Plesk 8.6 i got this error:

    Error: Unable to selectPlatform: Unable to run migrmng: Network connection failed

    I will explain the steps to the error:

    Server -> Migration Manager

    Then Remote Host Connection Setup appears, i insert all de data.

    Then Migration Preferences appears, i select:

    Migration type
    Choose migration type Selective migration

    Source host info
    Source hosting platform Plesk 8.1.1

    I click "Next", and then the error:

    Error: Unable to selectPlatform: Unable to run migrmng: Network connection failed

    Were is my log file:

    4956: Debug 31/12/2008 13:12:41.845 : Start migrmng execution in --select-platform mode
    4956: Debug 31/12/2008 13:12:41.849 : arguments: (--select-platform --platform={5867E902-745C-4986-999E-CD84B1CDE539} )
    4956: Debug 31/12/2008 13:12:41.860 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:C:\Program Files (x86)\Parallels\Plesk\PMM\PsaMigrMng86.dll
    4956: Debug 31/12/2008 13:12:41.895 : MigrMng75::Load begin (workDirectory=C:\Program Files (x86)\Parallels\Plesk\PMM, configName=Main)
    4956: Debug 31/12/2008 13:12:41.899 : MigrMng75::Load successfully finished
    4956: Debug 31/12/2008 13:12:41.902 : MigrMng75::SelectPlatform begin (hostName=77.91.200.160, platformID={5867E902-745C-4986-999E-CD84B1CDE539})
    4956: Debug 31/12/2008 13:12:41.902 : MigrMng75::SelectPlatform locate platform description on local host
    4956: Debug 31/12/2008 13:12:42.377 : MigrMng75::ConnectToScout begin (hostName=77.91.200.160)
    4956: Info 31/12/2008 13:12:42.378 : CrossSysAgent::ConnectToScout SystemType (Windows), URI(http://77.91.200.160:6489/WinAgentURI)
    4956: Info 31/12/2008 13:12:42.379 : CrossSysAgent::connectToWindowsHost Try connect to (77.91.200.160) as Windows host via Remoting
    4956: Info 31/12/2008 13:12:42.433 : CrossSysAgent::connectToWindowsHost Successfully connected to (77.91.200.160) as Windows host via Remoting
    4956: Debug 31/12/2008 13:12:42.434 : CrossSysAgent::connectToWindowsHost remote migrator core version (1.14.3126.35875)
    4956: Info 31/12/2008 13:12:42.435 : CrossSysAgent::CheckVersion. remoteVersion (1.14.3126.35875), localVersion (1.14.3127.26282)
    4956: Debug 31/12/2008 13:12:42.436 : CrossSysAgent::ConnectToScout finished
    4956: Debug 31/12/2008 13:12:42.439 : MigrMng75::ConnectToScout successfully finished
    4956: Debug 31/12/2008 13:12:42.440 : MigrMng75::SelectPlatform check platform existence on remote host
    4956: Debug 31/12/2008 13:12:42.449 : \/\/\/\/\/\/\/\/Begin SyncLog\/\/\/\/\/\/\/\/
    4956: Info 31/12/2008 13:12:46.182 : BaseAgent.getPlatform started ( {5867E902-745C-4986-999E-CD84B1CDE539} )
    4956: Info 31/12/2008 13:12:46.182 : BaseAgent.getPlatform finished ( {5867E902-745C-4986-999E-CD84B1CDE539} )
    4956: Info 31/12/2008 13:12:46.182 : >>>Detected Plesk version (8.1.1)<<<
    4956: Debug 31/12/2008 13:12:46.182 : Plesk811MigrationPlatform::platformDetected: (True)
    4956: Debug 31/12/2008 13:12:42.450 : /\/\/\/\/\/\/\/\ End SyncLog /\/\/\/\/\/\/\/\
    4956: Debug 31/12/2008 13:12:42.451 : MigrMng75::SelectPlatform deploy agent
    4956: Debug 31/12/2008 13:12:42.453 : MigrMng75::SelectPlatform initialize local native and transformed dump directories
    4956: Debug 31/12/2008 13:12:42.454 : MigrMng75::ConnectToAgent begin (hostName=77.91.200.160)
    4956: Debug 31/12/2008 13:12:42.454 : MigrMng75::ConnectToAgent select agent (platformID={5867E902-745C-4986-999E-CD84B1CDE539})


    Hope to ear from you soon.
    Best regards

    Mauro Carvalho
     
  2. wsani

    wsani Silver Pleskian

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    Is the agent running on the remote server?
     
  3. mcarvalho

    mcarvalho Guest

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    Yes, i'm migrating from a windows server 2003/plesk 8.1.1 to a windows server 2008/plesk 8.6
     
  4. wsani

    wsani Silver Pleskian

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    I don't think you understood my question. Did you make sure that the Plesk migration agent is running on the server that you're trying to migrate from?

    If your server's IP address is 77.91.200.160, then do this from the command prompt: telnet 77.91.200.160 6489

    If you can't get to the port, then you've answered my question and you should read the Plesk migration docs more closely: http://download1.swsoft.com/Plesk/Plesk8.6/Doc/en-US/plesk-win-pmm-guide.pdf

    http://download1.parallels.com/Plesk/Plesk8.6/Windows/PMM/080725.09/pmm86_build080725.09.msi
    http://download1.parallels.com/Plesk/Plesk8.6/Windows/PMM/080725.09/pmm_agent_build080725.09.msi

    Good luck.
     
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