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Error when deleting e-mails

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by ManoelJ, Jan 22, 2010.

  1. ManoelJ

    ManoelJ Guest

    0
     
    Dear,

    I'm having a problem trying to delete emails on my Plesk server.

    Plesk 9.3.0, Ubuntu 8.04 i386

    Error:

    ERROR: PleskFatalException
    ___________________________________________________________________________________
    Error: Can't create Account object: Account: unable to select: no such row in the table

    0: common_func.php3:108
    psaerror(string 'Error: Can't create Account object: Account: unable to select: no such row in the table')
    1: client.domain.mail.mailname.php:86
    plesk__client__domain__mail__mailname->accessItemOverview(string 'GET', NULL null)
    2: client.domain.mail.mailname.php:160
    __plesk__client__domain__mail__mailname->accessItem(string 'GET', NULL null)
    3: UIPointer.php:596
    UIPointer->access(string 'GET')
    4: plesk.php:38


    Any solution?

    Thanks
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Database inconsistency there. Try to use following KB article - http://kb.odin.com/en/5493
    Contact support team if it not help.
     
  3. ManoelJ

    ManoelJ Guest

    0
     
    Dear Igor,

    tested with another server (new), Ubuntu 8.04, Plesk 9.2.1 and the problem also appears in this new server.

    I have an old one with Ubuntu 6.06 that was upgraded to 9.2.1, and this is working 100%.

    MySQL versions are different. It can be a problem with the version of MySQL?

    Error deleting domain:

    ERROR: PleskUtilException
    ______________________________________________________________________
    mailmng failed: Some errors occured. See log for details

    0: class.MailManager.php:242
    MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
    1: class.MailManager.php:274
    MailManager->callMailManager(string 'remove-mailname', array)
    2: class.MailManager.php:354
    MailManager->removeMailname(string 'arniqueiradf.com.br', string 'manoel')
    3: cmd_mail.php3:1357
    mn_del(string '1')
    4: class.DSMail.php:211
    DSMail->delete(boolean false)
    5: class.PhDomain.php:358
    PhDomain->reset(integer '0', boolean true, boolean false)
    6: class.BsDomain.php:330
    BsDomain->reset(integer '0')
    7: class.BsDomain.php:302
    BsDomain->delete(integer '0')
    8: class.BsDomain.php:536
    mdeleteDomains(array)
    9: removeDomains.php3:42
    require(string '/opt/psa/admin/htdocs/domains/removeDomains.php3')
    10: plesk.php:51

    Thanks
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Joined:
    Oct 27, 2009
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    1,242
    Location:
    Novosibirsk, Russia
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