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Error While Creating a Domain

Discussion in 'Plesk for Linux - 8.x and Older' started by kumarrbt, Jan 21, 2006.

  1. kumarrbt

    kumarrbt Guest

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    When I try to add a domain, I'm getting some error message. Please find the attached bmp file. Any Idea what was wrong?

    Any help is really appreciated.
     
  2. ShadowMan@

    ShadowMan@ Guest

    0
     
    Picture uploads on this forum are disabled. You will need to put the BMP on your site and post a link to it, so forum members can see the error and possibly assist.
     
  3. kumarrbt

    kumarrbt Guest

    0
     
    Here is the error URL: http://webpages.charter.net/kumar/plesk-error.bmp

    Please advise what went wrong? It used to work well before. This error is showing up only for past few days. I had kayako installed on this server and I'm having problem since then. i'm not sure if this is related or not.

    When I cd'ed to: /var/named directory, i didnt see any other subdirectories. i see only named.ca file. Did Kayako screwed up something? I checked with them, they say they had many installations running with plesk, they themselves run on plesk and they dont see that as a problem. It might be co-incidental.

    Your suggestions are highly appreciated.
     
  4. jamesyeeoc

    jamesyeeoc Guest

    0
     
    On all the RedHat type systems, there should be the /var/named/run-root/ directory structure, this is where Plesk stores all of the named/bind files. See if you can restore the directory structure from a backup.
     
  5. kumarrbt

    kumarrbt Guest

    0
     
    I have around 10 servers with Redhat ES 3.0 running. I checked in other servers too, but I didnt see any run-root directory. Any suggestions are appreciated. Unfortunately, i didnt backup this server :(
     
  6. kumarrbt

    kumarrbt Guest

    0
     
    can anybody post the contents of run-root directory. Is this something I can create manually?

    Please advise.
     
  7. jamesyeeoc

    jamesyeeoc Guest

    0
     
    The structure is easy to manually create, but you don't want to manually type the individual domain zone files. The following dir listings are from a RH dedicated (not a VPS, not ES3) server and I have omitted the actual zone files list since the exact files would be server specific.

    Code:
    [b]# ll /var/named
    drwxrwxrwx    4 named    named        4096 Jul  8  2005 .
    drwxr-xr-x   33 root     root         4096 Sep 28 01:46 ..
    drwxrwxrwx    6 root     root         4096 Jul  8  2005 run-root
    
    # ll /var/named/run-root/
    drwxrwxrwx    6 root     root         4096 Jul  8  2005 .
    drwxrwxrwx    4 named    named        4096 Jul  8  2005 ..
    drwxrwxrwx    2 named    named        4096 Dec 30 20:31 etc
    drwxrwxrwx    2 named    named        4096 May 24  2005 include
    drwxrwxrwx    3 named    named        4096 Dec 30 20:31 var
    
    # ll /var/named/run-root/etc
    drwxrwxrwx    2 named    named        4096 Dec 30 20:31 .
    drwxrwxrwx    6 root     root         4096 Jul  8  2005 ..
    -r--r--r--    1 named    named        1017 May 31  2005 localtime
    -rw-r--r--    1 root     root         9016 Dec 30 20:31 named.conf
    -r--r--r--    1 named    named        3471 Aug 21  2003 named.conf.default
    -r--r--r--    1 named    named        3471 Nov 23  2004 named.conf.upgrader_saved
    -r--r--r--    1 named    named         480 Jan 23  2002 rndc.conf
    -r--r--r--    1 named    named        1199 Jun 15  2001 rndc.conf.sample
    
    # ll /var/named/run-root/include
    drwxrwxrwx    2 named    named        4096 May 24  2005 .
    drwxrwxrwx    6 root     root         4096 Jul  8  2005 ..
    (this directory is not on all Plesk servers, may be related to PSA Power Toys)
    
    # ll /var/named/run-root/var
    (this directory contains the actual domain zone files in addition to the following directory)
    drwxrwxrwx    3 named    named        4096 May 31  2005 run
    (and may also contain additional zone files similar to the following)
    -rw-r--r--    1 root     root          287 Dec 30 19:32 xx.yy.zz.in-addr.arpa
    -rw-r--r--    1 root     root          287 Dec 30 19:32 ww.xx.yy.zz.in-addr.arpa
    
    # ll /var/named/run-root/var/run
    drwxrwxrwx    3 named    named        4096 May 31  2005 .
    drwxrwxrwx    3 named    named        4096 Dec 30 20:31 ..
    drwxrwxrwx    2 root     root         4096 Jan  9 00:39 named
    
    # ll /var/named/run-root/var/run/named
    drwxrwxrwx    2 root     root         4096 Jan  9 00:39 .
    drwxrwxrwx    3 named    named        4096 May 31  2005 ..
    -rw-r--r--    1 named    named           5 Jan  9 00:39 named.pid[/b]
    Once the directory structure is created, you can try toggling each domain's DNS off/on to see if it recreates the zone files, or write a script to rebuild the zone files to a standard template (not ideal either)

    Backups, backups, backups....
     
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