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Error While Upgrading from 8.3 to 8.4

Discussion in 'Plesk for Linux - 8.x and Older' started by roshank, May 19, 2008.

  1. roshank

    roshank Guest

    Hi All,

    We are running Plesk 8.3 on a RHEL3 server currently. I tried to upgrade to the newer version, 8.4 from Plesk Updater facility. I got the following error :-
    -- Check for new version of PSA_8.4.0/plesk-8.4.0-rhel3-i386.inf3
    Filefetcher: get file (~empty)/PSA_8.4.0/plesk-8.4.0-rhel3-i386.inf3
    ERROR: The up2date utility failed to install the required packages.
    Attention! Your software might be inoperable.
    Please, contact product technical support.

    I have also tried via backend and run the autoinstaller. But the same error is appearing in autoinstallerlog file. Could anyone shed some light on how to resolve this issue ?