error whilst updating to 8.0

[timdew]

I got the following error message whilst trying to update from 7.5.4 to 8.0

Download file versions.inf3: 18%..100% done
Download file PSA_8.0.0/plesk-8.0.0-rhel4-i386.inf3: 16%..100% done
Checking for system installed packages...done.
Check for components installation status
Reading system installed packages...done.
Download file plesk-8.0.0-rhel4-i386.hdr.gz: 51%..100% done
Download file plesk-8.0.0-rhel4-i386.hdr.gz: 24%..95%..100% done
Resolve components
ERROR: Can't add to black list product package psa

anyone have an idea what's wrong? im on RHEL4

 

[jcrim]

I am also on RHEL 4. Does anyone have a fix for this?

-Jesse

 

[timdew]

support

i've submitted a support request for this issue...my first...i don't know how efficient swsoft are but i'll post any answer i get here.

 

[jcrim]

Thanks! Let us know.

 

[timdew]

disappointment

i must have no life whatsoever but i was looking forward to this new version.

i've got servers on RHEL3 where the upgrade went through without a hitch, maybe it's a problem just iwth RHEL4?

hopefully...it's a minor glitch that will be corrected very shortly (as in the past with other upgrades)

 

[jcrim]

Timdew - I am also looking forward for this update. I converted over from Cpanel and love Plesk and some of the new features that it is offering.

I believe it is w/ RHEL 4. Everyone else is going with ease. Is there a psa.config file that needs to changed? The error mentioned mentioned black listed. Just wondering if our PSA file location needs to be changed.???? (If that makes since)

Thanks,

Jesse

 

[timdew]

Here's where it fails in the installer log

psa-php4-configurator-1.0.0-rhel4.build80060329.02.noarch.rpm is in black list, skip.
selectBestResolvers(): Can't find solution for 'php-configurator' of psa-8.0.0-rhel4.build80060329.02.i586.
Add psa-8.0.0-rhel4.build80060329.02.i586 to black list
appendBlackPackage: append psa-8.0.0-rhel4.build80060329.02.i586
catch error with message: Can't add to black list product package psa
ERROR: Can't add to black list product package psa
Exit with ERROR status



where can i find psa-php4-configurator and can it be installed "manually"???????

 

[timdew]

sorted

following advice from another member of this forum

i installed php-domxml and php-mbstring and the using up2date and the install is now downloading and the install is working.

plesk 8.0 working fine although it changed the safe-mode on sites and this caused one site to flip-out...

hey ho

 

[eilko]

this seems to be a rhel4 only problem. i tried to update my Centos4 server and it gave me this error. I changed the /etc/redhat-release to read the original centos line, ran the same updater again and it worked fine (it downloaded the centos4.2 files this time).

 

[jcrim]

This is the fix for reference: (Use SSH)

up2date -u php-domxml
up2date -u php-mbstring

Now, use the Updater within the Control Panel and the install goes all the way through.

-Jesse

 

[awlane]

Originally posted by jcrim
This is the fix for reference: (Use SSH)

up2date -u php-domxml
up2date -u php-mbstring

Now, use the Updater within the Control Panel and the install goes all the way through.

-Jesse

Hmm Doesn't work for me.. I still get "Can't add to black list product package Sitebuilder"

 

[panaman]

same here

 

[summershosting]

Has anyone found a solution to this?

I am using redhat v4 and doing a fresh install of plesk 8.0.1 - and getting same error.

need advise asap.

 

[summershosting]

i did

up2date -u php*

and then it worked fine

 

[systron]

Also

up2date -u php*

worked for me.My Updater work from CP after this up2date -u php*

-Systron

 

[abdicar]

Not working for us at all

[root@DS05 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
[root@DS05 ~]#
[root@DS05 ~]# php -v
PHP 4.3.9 (cgi) (built: Jun 26 2006 09:46:03)
Copyright (c) 1997-2004 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies
[root@DS05 ~]# rpm -qa | grep php
php-pgsql-4.3.9-3.15
php-4.3.9-3.15
php-mysql-4.3.9-3.15
php-domxml-4.3.9-3.15
php-devel-4.3.9-3.15
php-ncurses-4.3.9-3.15
php-xmlrpc-4.3.9-3.15
php-pear-4.3.9-3.15
php-mbstring-4.3.9-3.15
php-gd-4.3.9-3.15
php-odbc-4.3.9-3.15
php-imap-4.3.9-3.15
php-ldap-4.3.9-3.15
php-snmp-4.3.9-3.15
[root@DS05 ~]#

Reading system installed packages...done.
Download file plesk-8.0.1-rhel4-i386.hdr.gz: 23%..46%..70%..93%..100% done
Download file plesk-8.0.1-rhel4-i386.hdr.gz: 77%..100% done
Resolve components
ERROR: Can't add to black list product package psa
ERROR: Installation failed



Can anyone Plesk Guru tell us what happend?