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Expand license

Discussion in 'Plesk Expand 2.2 Troubleshooting Issues' started by VladimirLinden, Oct 14, 2007.

  1. VladimirLinden

    VladimirLinden Guest

    0
     
    Hi,

    We ugraded from expand 2.0 to 2.2.1.

    Now the license doesn't work on the new one. After contacting support I understand that we have the expand 1.1 license.

    How do I upgrade it to fit 2.2.1?

    We have SUS on that license yet I can't seem to find a way to upgrade it. We contacted SWsoft Sales but they didn't us an sufficient technical answer.

    Can anyone help me figure this out?
     
  2. girin

    girin Guest

    0
     
    Hello,

    as I understand, if you have a license key with SUS you can upgrade the license through the Expand CP.
    Go to Server > License Management and click to Retrieve License Key button.
     
  3. VladimirLinden

    VladimirLinden Guest

    0
     
    Thanks Girin!

    the retrieve function didn't work. It was the logical thing to do yet it didn't help.

    I have resolved this with SWsoft support and they upgraded my key using their internal systems.


    Vladimir
     
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