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Expand license

Discussion in 'Plesk Expand 2.2 Troubleshooting Issues' started by VladimirLinden, Oct 14, 2007.

  1. VladimirLinden

    VladimirLinden Guest


    We ugraded from expand 2.0 to 2.2.1.

    Now the license doesn't work on the new one. After contacting support I understand that we have the expand 1.1 license.

    How do I upgrade it to fit 2.2.1?

    We have SUS on that license yet I can't seem to find a way to upgrade it. We contacted SWsoft Sales but they didn't us an sufficient technical answer.

    Can anyone help me figure this out?
  2. girin

    girin Guest


    as I understand, if you have a license key with SUS you can upgrade the license through the Expand CP.
    Go to Server > License Management and click to Retrieve License Key button.
  3. VladimirLinden

    VladimirLinden Guest

    Thanks Girin!

    the retrieve function didn't work. It was the logical thing to do yet it didn't help.

    I have resolved this with SWsoft support and they upgraded my key using their internal systems.