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Fail in the installation. Plesk Crash

Discussion in 'Plesk for Windows - 8.x and Older' started by yanezes, May 10, 2008.

  1. yanezes

    yanezes Guest

    0
     
    Hello to all, we have Plesk 8.3 and when installing Plesk 8.4 we have the following problem. He has stopped us to also work the panel Plesk.
    --------------------------------------------------------------------------------------
    1
    --------------------------------------------------------------------------------------
    Tipo de suceso: Error
    Origen del suceso: MsiInstaller
    Categoría del suceso: Ninguno
    Id. suceso: 11720
    Fecha: 10/05/2008
    Hora: 15:01:16
    Usuario: \Administrador
    Equipo: -uiu
    Descripción:
    Product: Plesk 8.4 for Microsoft Windows -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action OnSuccessCA script error -2146697211, msxml3.dll: The system cannot locate the resource specified.
    Line 907, Column 14,

    Para obtener más información, vea el Centro de ayuda y soporte técnico en http://go.microsoft.com/fwlink/events.asp.
    Datos:
    0000: 7b 45 31 39 35 44 43 32 {E195DC2
    0008: 36 2d 41 36 42 34 2d 34 6-A6B4-4
    0010: 45 31 33 2d 42 38 45 39 E13-B8E9
    0018: 2d 44 36 31 42 34 33 39 -D61B439
    0020: 39 37 44 44 44 7d 97DDD}

    -----------------------------------------------------------------------------------
    2
    ------------------------------------------------------------------------------------

    Plesk panel Web


    Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

    Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='C:\Archivos de programa\SWsoft\Plesk\admin\plib') in Unknown on line 0
     
  2. ally@

    ally@ Guest

    0
     
    It looks like some files were not upgraded successfully
    Can you check if %plesk_dir%\admin\php.ini is correct - it should be 46 kb
     
  3. yanezes

    yanezes Guest

    0
     
    not, 44,0 kb
     
  4. yanezes

    yanezes Guest

    0
     
    regsvr32 Msxml3.dll
    has become the panel has run through the web, now I will reapply the Plesk version 8.4, now tell you if it works or not working
     
  5. yanezes

    yanezes Guest

    0
     
    More giving judgement, said that SiteBuilder now unable to properly install and does a rollback of the installation.
    ---------------------------------------------------------------------------------
    Product: Plesk 8.4 for Microsoft Windows -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action OnSuccessCA script error -2146697211, Msxml3.dll: The system cannot locate the resource specified.
    Line 907, Column 14,
     
  6. topnetwork

    topnetwork Guest

    0
     

    Have you found the resolution to this problem? I am having the exact same problem?
     
  7. topnetwork

    topnetwork Guest

    0
     
    The second time through the install/upgrade process, I choose to [Ignore] the SiteBuilder configuration error instead of [Retry]. That allowed the install to complete.

    One problem so far is that the Plesk install appears to have whacked FastCGI. I should be able to repair that problem.
     
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