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fail to update "Security Update for Windows Server 2003 (KB917537)"

J

jjjlo

Guest
Yesterday I update my 4 servers with latest high priority security patch from Microsoft.

The one with Windows 2003 only successfully updated.

But the other three with Windows 2003 + Plesk 7.5 failed at "Security Update for Windows Server 2003 (KB917537)".

Anyone has same problem?
 
Originally posted by sshigin
could you please to explain in detail, sir?
Click to expand...

Yesterday there are 4 security & critical updates available from Microsoft. The servers with Plesk 7.5 installed fail to update "KB917537". But the server without Pleak7.5 successfully updated all patches.
 
could you please explain what do you mean when say "installed fail"? have your servers exploded or what?
 
Originally posted by sshigin
could you please explain what do you mean when say "installed fail"? have your servers exploded or what?
Click to expand...

It means fail to install KB917537 security update.

the error log shown below:

[KB917537.log]
1.875: ================================================================================
1.875: 2006/07/12 04:09:49.969 (local)
1.875: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\4d224260b7e140c77867f96faaa58528\update\update.exe (version 6.2.29.0)
1.891: Hotfix started with following command line: /si /ParentInfo:f9a6ad5f13efe7489f9e045e303f09e5
3.469: DoInstallation: CleanPFR failed: 0x2
3.500: SetProductTypes: InfProductBuildType=BuildType.IS
3.500: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.547: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB917537$
3.547: LoadHotpatchSourceInfo: [HotpatchSourceInfo] flags not specified on line 1; assuming zero.
3.547: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
3.578: ref tag c:\windows\system32\sp4.cab does not exist
3.578: ref tag c:\windows\system32\sp3.cab does not exist
3.578: ref tag c:\windows\system32\sp2.cab does not exist
3.578: ref tag c:\windows\system32\sp1.cab does not exist
3.578: ref tag c:\windows\system32\driver.cab does not exist
3.578: ref tag c:\windows\system32\fp40ext.cab does not exist
3.578: ref tag c:\windows\system32\fp40ext1.cab does not exist
3.594: ref tag c:\windows\system32\wms4.cab does not exist
3.594: ref tag c:\windows\system32\wms41.cab does not exist
3.594: ref tag c:\windows\system32\ims.cab does not exist
3.594: ref tag c:\windows\system32\ims1.cab does not exist
3.594: ref tag c:\windows\system32\ins.cab does not exist
3.594: ref tag c:\windows\system32\ins1.cab does not exist
3.594: Starting AnalyzeComponents
3.594: AnalyzePhaseZero used 0 ticks
3.594: OEM file scan used 0 ticks
3.687: AnalyzePhaseOne: used 93 ticks
3.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
3.687: AnalyzeComponents: Hotpatching is disabled.
3.687: FindFirstFile c:\windows\$hf_mig$\*.*
4.625: AnalyzeForBranching used 0 ticks.
4.625: AnalyzePhaseTwo used 0 ticks
4.625: AnalyzePhaseThree used 0 ticks
4.641: AnalyzePhaseFive used 16 ticks
4.641: AnalyzePhaseSix used 0 ticks
4.641: AnalyzeComponents used 1047 ticks
4.641: Downloading 2 files
4.641: bPatchMode = TRUE
4.641: Inventory complete: ReturnStatus=0, 1094 ticks
4.641: Num Ticks for invent : 1094
4.656: [dumpDownloadTask] Update.exe posting request file to download a total of 206558 bytes (34275 bytes in patches and 172283 bytes in fallbacks)
4.656: dumpDownloadTask returned 0xf200 (more files to download)
4.781: KB917537 installation did not complete.
4.781: Update.exe extended error code = 0xf200
0.641: ================================================================================
0.641: 2006/07/12 04:09:57.860 (local)
0.641: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\4d224260b7e140c77867f96faaa58528\update\update.exe (version 6.2.29.0)
0.641: Hotfix started with following command line: /si /ParentInfo:ff080de41df2a446b3093610f86f4dff
1.453: DoInstallation: CleanPFR failed: 0x2
1.531: SetProductTypes: InfProductBuildType=BuildType.IS
1.531: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.562: Express: 206,558 bytes were downloaded.
1.609: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
1.656: KB917537 installation did not complete.
1.656: Update.exe extended error code = 0xf201
0.688: ================================================================================
0.688: 2006/07/12 04:10:25.938 (local)
0.688: C:\WINDOWS\SoftwareDistribution\Download\f4069348cd23ff68c87c2ba6541ffdef\update\update.exe (version 6.2.29.0)
0.688: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.688: Hotfix started with following command line: -q -z -er /hotpatch:enable /ParentInfo:d9bd92cca8f8e949b369cd3d08f0d929
1.813: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2
1.813: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2
1.813: DoInstallation: CleanPFR failed: 0x2
1.828: SetProductTypes: InfProductBuildType=BuildType.IS
1.828: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.844: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB917537$
1.844: LoadHotpatchSourceInfo: [HotpatchSourceInfo] flags not specified on line 1; assuming zero.
1.844: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
1.860: ref tag c:\windows\system32\sp4.cab does not exist
1.860: ref tag c:\windows\system32\sp3.cab does not exist
1.860: ref tag c:\windows\system32\sp2.cab does not exist
1.860: ref tag c:\windows\system32\sp1.cab does not exist
1.860: ref tag c:\windows\system32\driver.cab does not exist
1.860: ref tag c:\windows\system32\fp40ext.cab does not exist
1.860: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.860: ref tag c:\windows\system32\wms4.cab does not exist
1.860: ref tag c:\windows\system32\wms41.cab does not exist
1.875: ref tag c:\windows\system32\ims.cab does not exist
1.875: ref tag c:\windows\system32\ims1.cab does not exist
1.875: ref tag c:\windows\system32\ins.cab does not exist
1.875: ref tag c:\windows\system32\ins1.cab does not exist

(Continue)
 
Originally posted by sshigin
could you please explain what do you mean when say "installed fail"? have your servers exploded or what?
Click to expand...

1.875: Starting AnalyzeComponents
1.875: AnalyzePhaseZero used 0 ticks
1.875: OEM file scan used 0 ticks
1.875: AnalyzePhaseOne: used 0 ticks
1.875: AnalyzeForHotpatching: Analyzing source=sp1gdr\asp.dll,target=c:\windows\system32\inetsrv\asp.dll...
1.875: AnalyzeForHotpatching: Hotpatch target added; source=sp1gdr\asp.hp.dll,target=c:\windows\system32\inetsrv\hpf2.tmp.
1.875: AnalyzeForHotpatching: Analyzing source=sp1gdr\asp.dll,target=c:\windows\system32\dllcache\asp.dll...
1.875: AnalyzeForHotpatching: target is not in hotpatch-enabled directory; skipping.
1.875: AnalyzeForHotpatching used 0 ticks.
1.875: AnalyzeComponents: AnalyzeForHotpatching added targets; returning to phase one.
1.891: OEM file scan used 0 ticks
1.891: AnalyzePhaseOne: used 16 ticks
1.891: AnalyzeForHotpatching used 0 ticks.
1.891: AnalyzeComponents: Hotpatching is enabled.
1.891: FindFirstFile c:\windows\$hf_mig$\*.*
1.969: KB917537 Setup encountered an error: The update.ver file is not correct.
1.985: KB917537 Setup encountered an error: The update.ver file is not correct.
1.985: AnalyzeForBranching used 0 ticks.
1.985: AnalyzePhaseTwo used 0 ticks
1.985: AnalyzePhaseThree used 0 ticks
1.985: AnalyzePhaseFive used 0 ticks
1.985: AnalyzePhaseSix used 0 ticks
1.985: AnalyzeComponents used 110 ticks
1.985: Downloading 0 files
1.985: bPatchMode = TRUE
1.985: Inventory complete: ReturnStatus=0, 141 ticks
1.985: Num Ticks for invent : 141
2.000: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX3.tmp
2.000: Copied file: c:\windows\inf\branches.inf
2.485: Allocation size of drive C: is 4096 bytes, free space = 8150261760 bytes
2.485: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
2.485: Drive C: free 7772MB req: 12MB w/uninstall: NOT CALCULATED.
2.485: CabinetBuild complete
2.485: Num Ticks for Cabinet build : 500
2.485: DynamicStrings section not defined or empty.
2.500: FileInUse:: Detection disabled.
2.500: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
2.625: Num Ticks for Backup : 140
2.656: Num Ticks for creating uninst inf : 31
2.672: Registering Uninstall Program for -> KB917537, KB917537 , 0x0
2.672: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
2.735: Copied file: C:\WINDOWS\system32\spmsg.dll
2.750: PFE2: Not avoiding Per File Exceptions.
2.797: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB917537.cat with error 0x57
3.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update_SP1QFE.inf -> c:\windows\$hf_mig$\KB917537\update\update_SP1QFE.inf.
3.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\spuninst.exe -> c:\windows\$hf_mig$\KB917537\spuninst.exe.
3.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\spmsg.dll -> c:\windows\$hf_mig$\KB917537\spmsg.dll.
3.188: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\spcustom.dll -> c:\windows\$hf_mig$\KB917537\update\spcustom.dll.
3.188: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\KB917537.CAT -> c:\windows\$hf_mig$\KB917537\update\KB917537.CAT.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update.exe -> c:\windows\$hf_mig$\KB917537\update\update.exe.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\updspapi.dll -> c:\windows\$hf_mig$\KB917537\update\updspapi.dll.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update.ver -> c:\windows\$hf_mig$\KB917537\update\update.ver.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\updatebr.inf -> c:\windows\$hf_mig$\KB917537\update\updatebr.inf.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\eula.txt -> c:\windows\$hf_mig$\KB917537\update\eula.txt.
3.203: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\branches.inf -> c:\windows\$hf_mig$\KB917537\update\branches.inf.
3.297: AtomicReplaceFile: Calling HpReplaceSystemModule( C:\WINDOWS\system32\inetsrv\asp.dll, HFX4.tmp, _000006_.tmp, TRUE ).
3.297: AtomicReplaceFile: HpReplaceSystemModule failed; status=0xc0000043, location=585.
3.297: DoNoDelayReplace: AtomicReplaceFile failed; status=0xc0000043.
3.297: DeleteOrMoveTarget:Failed to delete the target C:\WINDOWS\system32\inetsrv\asp.dll, 1 time
3.313: Failed to move C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x5
3.313: DeleteOrMoveTarget:Failed to delete the target C:\WINDOWS\system32\inetsrv\asp.dll, 2 time
3.313: Failed to move C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x5
3.313: DeleteOrMoveTarget:Failed to delete the target C:\WINDOWS\system32\inetsrv\asp.dll, 3 time
3.313: Failed to move C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x5
3.313: DeleteOrMoveTarget:Failed to delete the target C:\WINDOWS\system32\inetsrv\asp.dll, 4 time
3.313: Failed to move C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x5
3.313: DeleteOrMoveTarget:Failed to delete the target C:\WINDOWS\system32\inetsrv\asp.dll, 5 time
3.313: Failed to move C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x5
3.328: DoNoDelayReplaceFailed to copy C:\WINDOWS\system32\inetsrv\HFX5.tmp to C:\WINDOWS\system32\inetsrv\asp.dll with error 0x20
3.594: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x4c7
3.625: KB917537 Setup canceled.

Select 'OK' to undo the changes that have been made.
3.625: Starting process: C:\WINDOWS\$NtUninstallKB917537$\spuninst\spuninst.exe /~ -q -z
5.047: Software Update Rollback has completed with return code 0xbc2. This rollback requires a reboot.
5.047: KB917537 installation did not complete.

Windows Server 2003 has been partially updated and may not work properly.
5.047: Update.exe extended error code = 0xf00d
 
Originally posted by sshigin
please stop IIS and try again
Click to expand...

How to stop IIS?

Start => Administrative Tools => Services => stop IIS Admin Service, right?

Thanks for you reply.
 
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