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For Sergius : DomainKeys spam protection - failure: handlers_permanentfail

Discussion in 'Plesk for Linux - 8.x and Older' started by sunyl, Jul 29, 2008.

  1. sunyl

    sunyl Guest

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    Running Plesk v8.4.0 on Centos 4.6 and it appears as though the problem lies with the signing of the outgoing email with Domainkeys.

    Controlpanel > Server > Mail > DomainKeys spam protection

    If both option "Allow signing outgoing mail" and "Verify incoming mail" are selected email never receives from Gmail/Yahoo/Hotmail etc. In maillogs I see following -

    ---------------------------------------------
    Jul 29 19:21:23 host qmail-remote-handlers[25983]: domainkeys-handler exited with status 31
    Jul 29 19:21:23 host qmail-remote-handlers[25983]: call_handlers: stop call handlers because handler 'dd51-domainkeys' not PASS (31)
    Jul 29 19:21:23 host qmail-remote-handlers[25983]: call_handlers: stop call handlers from dir '/var/qmail//handlers/before-remote/global'
    Jul 29 19:21:23 host qmail: 1217348483.664098 delivery 2374: failure: handlers_permanentfail/
    ---------------------------------------------

    But if I unchecked "Allow signing outgoing mail" but leave "Verify incoming mail" checked, no errors and email receives fine. This is just a workaround but it's better to have "Sergius" to check whether this is a bug with v8.4.0 ?

    Thanks
     
  2. sergius

    sergius Golden Pleskian

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    Hello sunyl,

    Thank you for the report.

    This is known issue that is fixed since 8.6.
     
  3. sunyl

    sunyl Guest

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    Thank you Sergius :)
     
  4. DCoats

    DCoats Guest

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    It is NOT fixed since 8.6 can we please know what the problem is , so that those of us able can fix it manually?
     
  5. hspc@43.hk

    hspc@43.hk Guest

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    We are on 8.6 but same problem persists. Would it be fixed soon?
     
  6. sergius

    sergius Golden Pleskian

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  7. Felix Buenemann

    Felix Buenemann Guest

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    I am also seeing the delivery N failure: handlers_permanentfail Error with Plesk 8.6.0.2, but only with mails that originate from ebay.de or paypal.com. The announcement link is dead, btw.
     
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