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FTP Issue

Discussion in 'Plesk for Windows - 8.x and Older' started by ken.riel, Aug 26, 2007.

  1. ken.riel

    ken.riel Guest

    0
     
    Hello,

    I have a problem with my FTP server an firewall. I have made a website on an SSL ip and if i want to contect I'm geting the next error:

    [21:41:30] SmartFTP v2.5.1006.4
    [21:41:31] Resolving host name "domain.nl"
    [21:41:31] Connecting to ***.***.***.*** Port: 21
    [21:41:32] Connected to ivisionwebs.nl.
    [21:41:32] 220 Gene6 FTP Server v3.9.0 (Build 2) ready...
    [21:41:32] USER *************
    [21:41:32] 331 Password required for ivisionwebs_nl.
    [21:41:32] PASS (hidden)
    [21:41:32] 230 User ************* logged in.
    [21:41:32] SYST
    [21:41:32] 215 UNIX Type: L8
    [21:41:32] Detected Server Type: UNIX
    [21:41:32] FEAT
    [21:41:32] 211-Extensions supported:
    [21:41:32] AUTH TLS
    [21:41:32] CCC
    [21:41:32] CLNT
    [21:41:32] CPSV
    [21:41:32] EPRT
    [21:41:32] EPSV
    [21:41:32] MDTM
    [21:41:32] MFCT
    [21:41:32] MFMT
    [21:41:32] MLST type*;size*;create;modify*;
    [21:41:32] MODE Z
    [21:41:32] PASV
    [21:41:32] PBSZ
    [21:41:32] PROT
    [21:41:32] REST STREAM
    [21:41:32] SIZE
    [21:41:32] SSCN
    [21:41:32] TVFS
    [21:41:32] UTF8
    [21:41:32] XCRC "filename" SP EP
    [21:41:32] XMD5 "filename" SP EP
    [21:41:32] XSHA1 "filename" SP EP
    [21:41:32] 211 End.
    [21:41:32] Detected Server Software: Gene6 FTP Server 3.x
    [21:41:32] CLNT SmartFTP 2.5.1006
    [21:41:32] 200 Noted.
    [21:41:32] OPTS UTF8 ON
    [21:41:32] 200 UTF8 OPTS ON
    [21:41:32] PWD
    [21:41:32] 257 "/" is current directory.
    [21:41:32] TYPE A
    [21:41:32] 200 Type set to A.
    [21:41:32] MODE Z
    [21:41:32] 200 Mode Z ok.
    [21:41:32] PASV
    [21:41:32] 227 Entering Passive Mode (***,***,***,***,20,238)
    [21:41:32] Opening data connection to ***.***.***.*** Port: 5358
    [21:41:32] MLSD
    [21:41:53] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    [21:42:02] 425 Cannot open data connection.

    Can someone tell me what is wrong. I have shuted down my firewall and than I can connact to the ftp very well. But when I turn on my firewall I get the next error around me.

    Greets, Ken.
     
  2. sanjsantoki

    sanjsantoki Guest

    0
     
    Hi,

    Have you tried with disabling firewall ? If it is working after disabling firewall please confirm that you have opened following port.

    TCP : 20
    TCP : 5358

    Do let me know if you need further assistance.
     
  3. ken.riel

    ken.riel Guest

    0
     
    Hello,

    After i disable the firewall it works.
    But then i enable the firewall end set the 2 ports i get the same error.

    Can you help me to fix this bug.

    Greets and thnx,
    Ken.
     
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