How do you upgrade?

[om4knowledge]

Current 4.1 user.
I'd like to upgrade to 4.2.

The Docs say
To install Plesk Sitebuilder using Autoinstaller:

1. Download the Autoinstaller package for your OS from Parallels web site.
2. Run and Autoinstaller and select the Sitebuilder 4.2.0 component.

I have a copy of the file on my desktop.
How do I "run" it?

 

[om4knowledge]

please point me in the right direction.

 

[Dmitry Frantsev]

Try to use instructions from these thread: http://forum.swsoft.com/showthread.php?t=51808
Actually, autoinstaller should be run manually on the server through command line interface. In nearest update documentation is corrected and updated and these docs soon will be updated on website. As for now, try to use instructions which I gave you and let me know about the results.

 

[itziks]

I am the owner of office master chairs company. I have my own server too but i want to know that how to install and upgrade the sitebuilder please help me

Thanks

Itzik Ziv

 

[Dmitry Frantsev]

You can refer to link which I provided upper for Sitebuilder update instructions for upgrade from 4.1 to 4.2 version. As for clean Sitebuilder for Linux/Unix installation or upgrade from previous versions you can use documentation from Parallels web site here:

http://download1.parallels.com/SiteBuilder/4.2.0/doc/install/en_US/html/index.htm

 

[om4knowledge]

ERROR: Failed to download the package

D,

I did as told (I think) and started the installer.
then received the following error.

Downloading the file SiteBuilder/SiteBuilder_4.2.0/sitebuilder-4.2.0-cos4.2-i386.inf3: 100% done.
Downloading the file repodata/repomd.xml: ERROR: Failed to download the package http://mirror.centos.org/centos-4/4.5/os/i386/repodata/repomd.xml:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.

------------
I have confirmed that
swsoft_installer_v3.3.0_build080201.09_os_CentOS_4.2_i386
is @
root/swsoft on my server

 

[Dmitry Frantsev]

It seems there are some issues with up2date configuration on the server. As this file http://mirror.centos.org/centos-4/4.5/os/i386/repodata/repomd.xml could not be downloaded cause it does not exists. Is this the whole error message which you got?

 

[om4knowledge]

Here is the screen leading up to and including the error.


The following product versions are available:

1. [ ]
2. ( ) Plesk 7.5.4
3. ( ) Plesk 8.0.0
4. ( ) Plesk 8.0.1
5. ( ) Plesk 8.1.0
6. ( ) Plesk 8.1.1
7. ( ) Plesk 8.2.0
8. ( ) Plesk 8.2.1
9. ( ) Plesk 8.3.0

10. [*]
11. (*) Sitebuilder 4.2.0
12. ( ) Sitebuilder 4.1.0
13. ( ) Sitebuilder 4.0.0 (currently installed)

14. [ ] SSO
15. ( ) SSO 2.0

N) Go to the next page; P) Go the previous page; Q) Cancel installing
To select a version, type the respective number;
Select action [N]:

You have the product version 4.0.0 installed. Do you want to upgrade it?

Y) Yes; N) No
Type Y for yes, or N for No: y
Downloading the file SiteBuilder/SiteBuilder_4.2.0/sitebuilder-4.2.0-cos4.2-i386.inf3: 100% done.
Downloading the file repodata/repomd.xml: ERROR: Failed to download the package http://mirror.centos.org/centos-4/4.5/os/i386/repodata/repomd.xml:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.
root@srv4 [~]#

 

[Dmitry Frantsev]

Could you please attach here /tmp/autoinstaller3.log file? As I know this forum has some limitations for attachments, so change extension to .txt and attach this file here:

# cp /tmp/autoinstaller3.log /tmp/autoinstaller3.txt

I will check this file and probably get some more info concerning the possible reason for this issue.

 

[om4knowledge]

log attached

d,
thanks for the help. pls see attached file.

 

[Dmitry Frantsev]

Unfortunately, I did not find there anything useful. Could you also check or provide me with /etc/sysconfig/rhn/sources file and /var/log/yum.log. I need sources file and log file for 'yum' update utility. It seems to me something wrong with one of the sources...
As a workaround you can try to install all packages manually by running "rpm -Uhv <packages_list>" command.

 

[om4knowledge]

i'd prefer to do the auto installer

D,

Here are the other files. I hope this helps.

 

[om4knowledge]

.upgrade

How much do you charge to upgrade from 4.1 to 4.2?

 

[Dmitry Frantsev]

You can find all necessary information here:

http://www.parallels.com/en/buyonline/support/sitebuilder/linux/

 

[om4knowledge]

I'm running: CENTOS Enterprise 4.6 i686

Your download is for 4.3.
The 404 error listed above shows me the 4.3 is depreciated.

http://mirror.centos.org/centos-4/4.3/readme

This directory (and version of CentOS) is depreciated. For normal users,
you should use /4/ and not /4.3/ in your path. Please see this FAQ
concerning the CentOS release scheme:

http://www.centos.org/modules/smartfaq/faq.php?faqid=34

If you know what you are doing, and absolutely want to remain at the 4.3
level, go to http://vault.centos.org/ for packages.

 

[om4knowledge]

Can you pls adjust the package to call up 4 or 4.6 instead of 4.3?
Thanks.

 

[Dmitry Frantsev]

I guess this is not Sitebuilder repository issue but CentOS one. Sitebuilder provides the same package for CentOS 4.x: sitebuilder-4.2.0-centos4. In this case autoinstaller tries to use CentOS repository for installing necessary system packages but repository is empty as not http://mirror.centos.org/centos-4/4.3/ URL should be used but http://mirror.centos.org/centos-4/4/. I suggest you download Sitebuilder tar ball from here: ftp://download1.swsoft.com/Sitebuilder/4.2.0/ and install it manually. Let me know how everything goes.

 

[om4knowledge]

What is the procedure for a manual upgrade?
I'm running centos 4.6 so I assume this is the correct file.
sitebuilder-4.2.0-centos4.build08030317.tar.gz

 

[Cnote]

I'm a little confused.... I got the auto installer but get the following at the end.... not sure what to do. (upgrading 4.0 to 4.2)

Show components for the product:

1. ( ) Plesk Control Panel
2. (*) Sitebuilder

Please select the components of Sitebuilder you want to install:
3. [*] SiteBuilder packages
4. [*] SiteBuilder modules
5. [*] SiteBuilder localization files
6. [*] SiteBuilder design templates

N) Next page; P) Go back; Q) Cancel installing;
A) Select all; D) Deselect all;
To select or deselect a component, enter its number;
Type a number or a character of desired action [N]: n
Retrieving information about the installed packages...
Downloading the file PSA_8.3.0/dist-rpm-CentOS-4.2-i386/build-8.3.0-cos4.2-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.3.0/update-rpm-CentOS-4.2-i386/update-8.3.0-cos4.2-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.3.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-8.3.0-cos4.2-i386.hdr.gz: 18%..37%..42%..52%..66%..71%..89%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.3/thirdparty-rpm-CentOS-4.2-i386/thirdparty-4.2.3-cos4.2-i386.hdr.gz: 100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.3/dist-rpm-CentOS-4.2-i386/build-4.2.3-cos4.2-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.3/update-rpm-CentOS-4.2-i386/update-4.2.3-cos4.2-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Determining the packages that need to be installed.
Preparing Your System for Product Installation
===============================================================================

There are 0 packages required for product to function properly, which
were not found in your system.

There are 0 packages that need to be upgraded
in order to install the product.



N) Install packages; P) Go back;
Q) Cancel installing; L) Show a list of packages;
Select action [N]:

 

[Cnote]

I read the message again and just continued... update ran flawlessly... although it took about an hour to complete