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I found a new bug in statistics in Plesk CP

Discussion in 'Plesk for Windows - 8.x and Older' started by igoldman, Dec 6, 2005.

  1. igoldman

    igoldman Regular Pleskian

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    Hello to all members.
    as you allready know , I feel like the Q&A of Sw-Soft

    so I have encounter a new bug in Plesk CP regarding statistics system.

    I have alot's of domain accounts.

    1 of my domain users have deleted his webstat folder which located under statistics folder.

    and what happend ?

    when the statistics run on the night then I saw in the log file the following :

    Error 3 at Open file 'D:\inetpub\vhosts\the domain name address\statistics\webstat\CopyAWStats.lock': The system cannot find the path specified.

    so I have checked it and found that this domain user have deleted a folder.

    so because of that the statistics couldn't finish to run and stop working.

    I define it as a bug in Plesk CP because I can't watch my clients not delete folders.
    and the statistics need to know how to pass this problem and not stop running.

    I hope that someone from SW SOFT will see this post and forward it to the Q&A dept. of SW SOFT
     
  2. swarm

    swarm Guest

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    Thank you, Ilan, for informing us about such issue. We'll let our development know about this but we have a question regard this situation. Please let us know in which way your domain user deleted webstat folder ?
     
  3. igoldman

    igoldman Regular Pleskian

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    Hello ,

    my client (domain user) told me that he have deleted it through FTP.

    by the way , in our windows shared web hosting server , we currently use SERV-U ftp server application.

    also , we use : windows 2003 server OS
     
  4. illiquent

    illiquent Guest

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    while we are on plesk stats errors ...

    firstly, i like plesk quite a lot. great job guys.
    easy to use, although it has some things that I don;t quite understand:

    1. after statistics.exe runs via scheduler, the Mailenable SMTP mail logs get delted. It was suggested that the mail log mail be corrupt, but it deleted a few know fine mail logs (i made a copy of them before I ran scheduler, then after running statistics.exe, they were gone.

    I contacted mailEnable who suggests that this may be a plesk setting or a bug with scheduler.

    Is this a known bug, or have I missed a setting somewhere?

    thanks
     
  5. JackL

    JackL Guest

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    As for issue with statistics.exe

    1. Go to any site, copy AWStats folder from there to statistics\webstat folder
    2. Also if there ftp access on site copy AWSTATS folder for anon_ftp and ftp folders
    3. Rerun statistcs

    For MailEnable

    1.after statistics analizes them , - it appears to him no need to keep it more.
    2.However, I agree - it should be better to have a choice, to keep'em or delete
    (It seems like feature request -- will be mentioned)

    John S.G.
     
  6. illiquent

    illiquent Guest

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    mailenable logs

    1.after statistics analizes them , - it appears to him no need to keep it more.

    well that is retarded.

    2.However, I agree - it should be better to have a choice, to keep'em or delete
    (It seems like feature request -- will be mentioned)

    ????


    perhaps I don't see how to read the stats read by plesk? nowhere do I see any mail logs.

    I need to have the mail log files not delted cause, I need them to troubleshoot in the event that their is an issue sending/receiving mails.

    guess I'm diabling yet ANOTHER feature of plesk cause it messes something else up.

    ps the stats plesk zips and delivers:

    1. get sent multiple times
    2. are pretty useless for anyone who can use webalizer or awstats on their own.

    ie why would I want to have those emailed to me? I don't have webalizer here. I have it on the server.

    please make another statistics.exe that doesn't delete log files so it can be enabled.


    I'm calling this a bug. not a feature request. it is retarded to delete log files, unless they are paced elsewhere.
     
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