Log Manager Error

[regisg]

Hello,

I can't access to the log manager !
(statistics tab)

Service Unavailable

Service is not available now, probably your Plesk is misconfigured.
Contact Your provider for details.

Internal Plesk error occurred: LogFilesList->init() failed: filemng failed: filemng: stat failed: Permission denied System error 13: Permission denied

THX for your help.

 

[IgorG]

Try this KB article - http://kb.odin.com/en/6160

 

[regisg]

OH my god...

I followed : http://kb.odin.com/en/6160

[root@s15371957 ~]# id psaadm
uid=501(psaadm) gid=501(psaadm) groups=501(psaadm),502(swkey-data),504(psaserv)
[root@s15371957 ~]# usermod -G psaserv psaadm
[root@s15371957 ~]# id psaadm
uid=501(psaadm) gid=501(psaadm) groups=501(psaadm),504(psaserv)
[root@s15371957 ~]#

But now ... impossible to connect to the PLESK :

Service is not available now, probably your Plesk is misconfigured.
Contact Your provider for details.
Internal Plesk error occurred: error: Cannot open file

Please help... THX A LOT.

 

[regisg]

(Well, i have been forced to reload the last backup of the VPS...................)

Anyway, my problem remains : my user 'psaadm' IS a member of 'psaserv' group yet...

/usr/local/psa/admin/sbin/filemng => owner : root / group : psaadm
/usr/local/psa/logrotate/sbin/logrotate => owner : root / group : psaserv
Is is good... ?

Else what can i do... ?

THX.

 

[IgorG]

Check that you have correct permissions there. It should be:

# stat /usr/local/psa/admin/sbin/filemng
File: `/usr/local/psa/admin/sbin/filemng'
Size: 70288 Blocks: 152 IO Block: 4096 regular file
Device: 34h/52d Inode: 5770090 Links: 1
Access: (0550/-r-xr-x---) Uid: ( 0/ root) Gid: ( 502/ psaadm)

# stat /usr/local/psa/logrotate/sbin/logrotate
File: `/usr/local/psa/logrotate/sbin/logrotate'
Size: 48624 Blocks: 96 IO Block: 4096 regular file
Device: 34h/52d Inode: 10256525 Links: 1
Access: (0755/-rwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root)

 

[regisg]

All permissions are OK, there is just a little difference with the Gid of psaadm :

# stat /usr/local/psa/admin/sbin/filemng
Access: (0550/-r-xr-x---) Uid: ( 0/ root) Gid: ( 501/ psaadm)

501... instead of 502 (but i think it's not relevant !)

My /etc/group :

psaadm:x:501:psaadm,sw-cp-server
swkey-data:x:502:psaadm