1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Login Problem

Discussion in 'Plesk for Windows - 8.x and Older' started by sylar, Sep 3, 2007.

  1. sylar

    sylar Guest

    0
     
    Hey.

    I am having a problem logging into my PLESK control panel from certain connections. If I connect via my ADSL line, it logs in fine. If I connect through my 3g card, it logs in, flashes an error(operation failed) on the left hand side, and bounces me back to the login page.

    Anyone have any ideas? how can I fix this?

    thanks
    Shaun
     
  2. sergius

    sergius Golden Pleskian

    28
    57%
    Joined:
    Nov 6, 2005
    Messages:
    1,898
    Likes Received:
    0
    What exact error message do you see?
     
  3. sylar

    sylar Guest

    0
     
    Operation failed The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible. Show DetailsShow Details Hide DetailsHide Details Additional Information Invalid level. ---------------------- Debug Info ------------------------------- 0: D:\SWSoft\Plesk\admin\plib\common_func.php3:151 psaerror(string 'Invalid level.') 1: D:\SWSoft\Plesk\admin\plib\class.CustomButtonManager.php:60 CustomButtonManager::getSessionLevelId(integer '1024') 2: D:\SWSoft\Plesk\admin\plib\leftmenu.php:179 getNavigation() 3: D:\SWSoft\Plesk\admin\htdocs\left.php3:8
     
  4. sergius

    sergius Golden Pleskian

    28
    57%
    Joined:
    Nov 6, 2005
    Messages:
    1,898
    Likes Received:
    0
    Thank you for the report. Please wait while we will investigate it.
     
  5. sergius

    sergius Golden Pleskian

    28
    57%
    Joined:
    Nov 6, 2005
    Messages:
    1,898
    Likes Received:
    0
    Hello sylar,

    Please to go Plesk > Sessions > Preferences and check Allow IP changes during one session. It should help.
     
  6. sylar

    sylar Guest

    0
     
    Hi,

    Thanks so much for the help. It is now working fine.

    So nice to see such good service!
     
Loading...