1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Mail accounts disk space usage discrepancy

Discussion in 'Plesk for Linux - 8.x and Older' started by thedust2010, Jan 17, 2008.

  1. thedust2010

    thedust2010 Guest

    0
     
    Can anyone explain the attached screen cap?

    The total of the mailboxes is 378 MB but if you add up the totals of all 7 mailboxes it only adds up to around 200 MB. Anyone know why there is such a huge discrepancy here? Any way to clear up the extra space?
     

    Attached Files:

  2. Bender

    Bender Guest

    0
     
    Hi,

    Try to update statistics for this domain with the following command:

    PRODUCT_ROOT_D/admin/sbin/statistics --calculate-one --domain-name=<domain_name>

    replace PRODUCT_ROOT_D with appropriate value from your /etc/psa/psa.conf
     
  3. thedust2010

    thedust2010 Guest

    0
     
    It comes up with errors... here's the output:

    [root@chiprod3 ~]# /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=mydomain.com
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (clf)
    DNS Lookup (15): 36 addresses in 5.53 seconds, 6/sec
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (clf)
    DNS Lookup (15): None to process
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (ftp)
    DNS Lookup (15): None to process
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (ftp)
    DNS Lookup (15): None to process
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (clf)
    Using DNS cache file /usr/local/psa/var/lib/webalizer/webalizer.cache
    Creating output in /var/www/vhosts/mydomain.com/statistics/webstat
    Hostname for reports is 'mydomain.com'
    Reading history file... webalizer.hist
    Reading previous run data.. webalizer.current
    Saving current run data... [01/18/2008 16:11:31]
    Generating report for January 2008
    Generating summary report
    Saving history information...
    264 records in 2.98 seconds, 88/sec
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (clf)
    Using DNS cache file /usr/local/psa/var/lib/webalizer/webalizer.cache
    Creating output in /var/www/vhosts/mydomain.com/statistics/webstat-ssl
    Hostname for reports is 'mydomain.com'
    History file not found...
    Previous run data not found...
    No valid records found!
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (ftp)
    Using DNS cache file /usr/local/psa/var/lib/webalizer/webalizer.cache
    Creating output in /var/www/vhosts/mydomain.com/statistics/anon_ftpstat
    Hostname for reports is 'mydomain.com'
    History file not found...
    Previous run data not found...
    No valid records found!
    Webalizer V2.01-10 (Linux 2.6.9-42.0.10.EL) English
    Using logfile STDIN (ftp)
    Using DNS cache file /usr/local/psa/var/lib/webalizer/webalizer.cache
    Creating output in /var/www/vhosts/mydomain.com/statistics/ftpstat
    Hostname for reports is 'mydomain.com'
    Reading history file... webalizer.hist
    Reading previous run data.. webalizer.current
    No valid records found!

    Any other ideas?
     
  4. Bender

    Bender Guest

    0
     
    It is a normal statistics output.

    Have you checked the space occupied by your mail accounts?
     
  5. thedust2010

    thedust2010 Guest

    0
     
    I waited to see if the numbers refreshed over the weekend but they did not... total space reads 388 MB but when I add up the mailboxes it only comes to 204 MB. Very strange... any ideas as to why the large discrepancy?
     
  6. thedust2010

    thedust2010 Guest

    0
     
    Anyone else experience this issue? It's happening with more accounts. It's really hard to tell how much space someone is actually using up.
     
  7. thedust2010

    thedust2010 Guest

    0
     
    Still looking for a solution

    Plesk support won't get back to me on this bug. I've checked folder sizes using WinSCP and the calculations Plesk is doing is wrong. I'm bumping the topic to see if anyone has a solution...
     
  8. thedust2010

    thedust2010 Guest

    0
     
    More information on this issue...

    Many many months gone by now and no resolution...

    But what I found out is that the TOTAL amount of disk space used up by mailboxes is correct, but the totals for each of the individual inboxes are off... and they're always lower than what they really are. I've used du via command line to verify the size of the mailboxes.

    Can anyone help?
     
Loading...