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mail Problem

Discussion in 'Plesk for Linux - 8.x and Older' started by Joern@, Feb 16, 2005.

  1. Joern@

    Joern@ Guest

    0
     
    Hello all together,

    we have got a web server with a linux distrbution running with plesk 7.5 reloaded.

    On this server are some hosts. For one of this hosts runs a separate mailserver .

    Have a look at the DNS settings for the domain.

    212.227.xx.xx / 24 PTR domain.de.
    domain.de. A 212.227.xx.xx
    domain.de. MX (10) mail.deilmann.de.
    domain.de. NS ns.schlund.de.
    domain.de. NS ns2.schlund.de.
    ftp.domain.de. A 217.x.66.xxx
    mail.domain.de. A 217.x.66.xxx
    -----------------------------------------------------------------------
    The problem is, that I can't send emails from our server to the mailserver of this client. Ever the mail returns without delivering to the receiver.

    Someone told me that we have to switch off the mail-settings for this domain.

    Here is the failure notice from the returning mail:

    Hi. This is the qmail-send program at Servername.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <hvh@domain.de>:
    This address no longer accepts mail.

    --- Below this line is a copy of the message.

    --------------------------------------------------------------

    How do I have to change the settings that the mails will
    be delivered to the client???

    Where do I have to change the settings???

    Hope that you understand our problem.
    Thanks for response.....

    Greetings
    Jörn
     
  2. phoenixisp

    phoenixisp Silver Pleskian

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    Your MX record should look like this:

    domain.de. MX (10) mail.domain.de

    Your mail A record already points to the proper mail server.
     
  3. Joern@

    Joern@ Guest

    0
     
    I'm sorry....

    the settings are correct...

    The MX record looks like this:

    domain.de. MX (10) mail.domain.de
    --------------------------------------------------------

    Our client can send and receive emails from everywhere,
    but not from clients who are hosted on the same web server.

    Our domain is on the same Server, so I get this message:
    --------------------------------

    Hi. This is the qmail-send program at Servername.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <hvh@domain.de>:
    This address no longer accepts mail.
    ---------------------------------------------------------------

    So I can't contact our client via email. That's really terrible.
    Maybe I have to shut down the email daemon for this domain, but how do I have to do that????

    Thanks

    Best regards
    Jörn
     
  4. Joern@

    Joern@ Guest

    0
     
    In the menue under the email --> email settings is a point
    resonse with

    There stand the sentence :

    "This address no longer accepts mail."
     
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