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mailbox stopped working how do find causes

Discussion in 'Plesk for Windows - 8.x and Older' started by funky123, Feb 4, 2008.

  1. funky123

    funky123 Guest

    0
     
    all:

    noticed that one of domains setup on aplesk 8.2 fir windows server one emailid stopped functioning suddenly error being "Warning: The messages addressed to mikem@thinkvacuums.com will not be delivered, as the mail name is neither a mailbox, nor redirect, mail group, or autoresponder." when client reported this logs show may be he tried to delete and recreate mailbox.
    when checked the mailaccount was disabled in panel , we renabled it and it started working .
    again after 4-5 days client reported that mailbox has stopped working
    When we ran the maintenance it started working. It has happened twice.
    I couldn't find anything relevant in admin action logs under plesk panel, the second time , first time there were few entries like domain traffic limit exceeded

    i am trying to disgnose why is this happening in particular domain and that specific emailid and what are the causes

    in event log these are few most recent errors

    2/4/2008 9:20:27 PM memailfilter_usr.exe Error
    None 1 N/A READY4GOONLINE "Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 485)
    at Mail filter main(wmain line 20)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\memailfilter_usr.exe"

    2/4/2008 9:20:27 PM memailfilter_usr.exe Error None 1 N/A ************************ "Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 485)
    at Mail filter main(wmain line 20)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\memailfilter_usr.exe"

    2/1/2008 9:53:53 AM memailfilter_usr.exe Error None 1 N/A ************************ "Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 485)
    at Mail filter main(wmain line 20)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\memailfilter_usr.exe"
    1/31/2008 8:59:57 AM memailfilter_usr.exe Error None 1 N/A ************************ "The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 482)
    at Mail filter main(wmain line 20)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\memailfilter_usr.exe"

    1/30/2008 3:13:12 PM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 3:12:14 PM mailmng.exe Error None 1 N/A ************************ "The process cannot access the file because it is being used by another process. (Error code 32) at delete file c:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Postoffices\**********************\MAILROOT\*******\Inbox\EBF12CE768B24E9B937E959B5DF61AA1.MAI
    at (removeDir line 260)
    at execute console command --remove-mailname(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --remove-mailname ""--domain-name=**********************"" ""--mailname=*******""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 3:11:06 PM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 3:06:52 PM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 3:06:44 PM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:20:32 AM mailmng.exe Error None 1 N/A ************************ "The process cannot access the file because it is being used by another process. (Error code 32) at delete file c:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Postoffices\**********************\MAILROOT\*******\Inbox\EBF12CE768B24E9B937E959B5DF61AA1.MAI
    at (removeDir line 260)
    at execute console command --remove-mailname(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --remove-mailname ""--domain-name=**********************"" ""--mailname=*******""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:15:21 AM mailmng.exe Error None 1 N/A ************************ "The process cannot access the file because it is being used by another process. (Error code 32) at delete file c:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Postoffices\**********************\MAILROOT\*******\Inbox\EBF12CE768B24E9B937E959B5DF61AA1.MAI
    at (removeDir line 260)
    at execute console command --remove-mailname(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --remove-mailname ""--domain-name=**********************"" ""--mailname=*******""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:14:56 AM mailmng.exe Error None 1 N/A ************************ "The process cannot access the file because it is being used by another process. (Error code 32) at delete file c:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Postoffices\**********************\MAILROOT\*******\Inbox\EBF12CE768B24E9B937E959B5DF61AA1.MAI
    at (removeDir line 260)
    at execute console command --remove-mailname(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --remove-mailname ""--domain-name=**********************"" ""--mailname=*******""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:14:27 AM mailmng.exe Error None 1 N/A ************************ "The process cannot access the file because it is being used by another process. (Error code 32) at delete file c:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Postoffices\**********************\MAILROOT\*******\Inbox\EBF12CE768B24E9B937E959B5DF61AA1.MAI
    at (removeDir line 260)
    at execute console command --remove-mailname(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --remove-mailname ""--domain-name=**********************"" ""--mailname=*******""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:14:04 AM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:13:44 AM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:13:34 AM mailmng.exe Error None 1 N/A ************************ "MEAOPO.Mailbox.GetMailbox failed
    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)
    at execute console command --add-mailbox(vconsoleapp::start line 128)
    at execute ""c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"" --add-mailbox ""--domain-name=**********************"" ""--mailname=*******"" ""--password=jkd7Gj3"" ""--password=jkd7Gj3""(vconsoleapp::run line 138)
    Execute file name: c:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"
    1/30/2008 11:11:49 AM mailmng.exe Error
     
  2. alta

    alta Regular Pleskian

    26
     
    Joined:
    Sep 27, 2007
    Messages:
    118
    Likes Received:
    0
    please try the following comamnd in command line:

    cd %plesk_bin%
    mchk.exe --domain --domain-name= domain.com
    This utility reconfigures MailEnable records in accordance with Plesk database.
     
  3. CristianH

    CristianH Guest

    0
     
    Unable to remove the mail names: mailmng failed

    Hello, I'm getting the following error:

    Unable to remove the mail names: mailmng failed: The process cannot access the file because it is being used by another process. (Error code 32) at delete file C:\SWSoft\Plesk\Mail Servers\Mail Enable\Postoffices

    Does anyone knows how to fix this?
     
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