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Migration problems

Discussion in 'Plesk Expand 2.2 General Discussion' started by AndreasK, Apr 11, 2008.

  1. AndreasK

    AndreasK Regular Pleskian

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    Hello all,
    we have running expand with some web- and cmail-servers. Now our new datacenter is build up new powerfull servers for our custs. We have to migrate our custs step by step to our new server. All looks fine!

    But we have a realy big problem:

    Clients and domains migration works without any e-mail adress!

    In the expand-dokumetation i have read:
    9 Select the Migrate mail check box to move mail of the migrated Plesk objects.


    But i never see this option in our expand migration manager...!?!?!

    What can i do now? We have to migrate more than 6000 custs with 12000 mailboxes!


    Thanks in advance,
    AndreasK
     
  2. Bers

    Bers Basic Pleskian Staff Member

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    Hello, Andreas

    First of all please install Parallels Plesk Expand 2.2.4, it contains fix of migration wizard.

    But, you can use this option only when you are migrating a domain from separate Plesk server to a Plesk server assigned to a Cmail.

    Which servers you wish to migrate to the new platform? Only your web-servers or the cmail server too?

    best regards,
     
  3. AndreasK

    AndreasK Regular Pleskian

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    Hello Bers,
    we use Plesk 2 + 3 on Cmail 1 and Plesk 4 on Cmail 2.

    New Server is Plesk 10 on Cmail 3!

    We like to transfer clients, domains and mail!

    All our servers running with plesk 8.3.0 and expand runs with 2.2.3.

    Kind regards,

    AndreasK
     
  4. Bers

    Bers Basic Pleskian Staff Member

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    Ok, your steps must be the following:

    1. Update Plesk Expand to version 2.2.4
    2. Create backups of Cmail 1 and Cmail 2.
    3. Migrate clients (domains will be migrated with clients) to Plesk 10. Option Migrate mail will be available in this case in version 2.2.4. Do not forget to select it.
    4. Check if the mail has been migrated successful.
    5. In case mail migration has been failed for some domains, just restore the domains from your backups on Cmail 3.
     
  5. AndreasK

    AndreasK Regular Pleskian

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    Okay... I will try and let you know if it works!

    Thanks for help :)
     
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