My Plesk 8.3 has become insane

[spanish]

Since the upgrade to 8.3, my Plesk has become insane:

1.- I can't use the autoinstaller from the Control Panel: "Failed to check whether a new license key is available" error. And the resolution of http://kb.swsoft.com/en/3543 don't works for me.

2.- I can't change the time of server.

3.- Two weeks ago, changed the permissions of the directories httpdocs of all my domains (nobody could read the web pages).

4.- I can't access to my protected directories (the usernames and passwords created from the Control Panel don't work). I need use .htaccess and .htpasswd (created with console -SSH, root-).

5.- And the worst: All nights there is a proccess that stops my httpd and mysqld (I need restart them manually every night).

Is a mysterious pleskbackup of all:
Cron <root@mydomain> /usr/local/psa/bin/pleskbackup --all /root/backup/backup.psa -verbose

I have never created this task (I had the following: /usr/local/psa/bin/pleskbackup all backup) and I can't see it either on the control panel or from the console, but every night, I can see 4 PID in top: pleskbackup, backup_sign, gzip and pleskbackup. These processes consume my CPU and stop httpd and/or mysqld. I kill manually these processes, but the next night, they return mysteriously...

Any idea?

Thanks,

Manuel

 

[dams]

Hello,

the task "/usr/local/psa/bin/pleskbackup --all /root/backup/backup.psa -verbose" is for backup all data of your Plesk (Domains, Clients, All !) and it's very big task for the server. Disable this task and I think the services who are disabled every night will not disable after.

The mystere was to know How this task was added automatically. The Update of Plesk 8.3 doesn't do this.

 

[spanish]

Hello Dams,

How can I disable this task? (not in root crontab, but in "top -d 3" seems as a root process...).

Thanks,

Manuel

 

[spanish]

I have found this task (/usr/local/psa/bin/pleskbackup --all /root/backup/backup.psa -verbose) in /etc/crontab (neither via web nor via crontab -e), added the 22/december/2006. By whom? I don't know (my Plesk installation was the 23/october/2006 and my first login as root was in february of 2007...). I have deleted it.

 

[tiramisu]

plesk updated issue

this article:
http://kb.swsoft.com/en/3543

 

[spanish]

Hello Tiramisú,

I know this article. Unfortunately, that solution don't work for me. I wrote a feedback to this article, but I have not received a reply.

Thanks for your tip,

Manuel

 

[spanish]

After removing /usr/local/psa/bin/pleskbackup --all /root/backup/backup.psa -verbose
the server is "OK" (no problem with Load, httpd and mysqld this night). Now, I "only" have three problems (1, 2 and 4).

Regards,

Manuel

 

[tiramisu]

1

what error if you download the latest version from ftp://download1.swsoft.com/Plesk/Plesk8.3/ and try it?

 

[tiramisu]

2

what procedure to change time???in Plesk or at server?

 

[tiramisu]

4

it is possible to change password via Plesk? or new passwords also don't work?

 

[spanish]

Hello Tiramisu:

1.- Plesk Updater problem: Solved

Updated via SSH console as root:

# /usr/local/psa/admin/bin/autoinstaller

2.- Server time problem: Solved

After the update, the time is automatically OK.

4.- Protected directories problem

I can change the password and delete/create the protection of directories via Control Panel, but don't works: I can't entry.

I need use .htaccess and .htpasswd (created with console -SSH, root-).

Thanks for your help,

Manuel

 

[spanish]

4.- Protected directories problem

I can change the password and delete/create the protection of directories via Control Panel, but don't works: I can't entry.

I need use .htaccess and .htpasswd (created with console -SSH, root-).

---------

Error log of the domain:

[Thu Mar 13 02:08:54 2008] [error] [client **.***.***.***] (13)Permission denied: Could not open password file: /var/www/vhosts/mydomain/pd/d..httpdocs@test
[Thu Mar 13 02:08:54 2008] [error] [client **.***.***.***] user admin not found: /test

---------

Data of "pd" directory
Permissions: drwxr-x---
Owner: root
Group: psaserv

Data of "d..httpdocs@test" file
Permissions: -r--------
Owner: apache
Group: apache

---------

Thanks,

Manuel

 

[spanish]

websrvmng don't solves the problem of protected directories:

Neither
# /usr/local/psa/admin/sbin/websrvmng --reconfigure-vhost --vhost-name=mydomain.com

nor
# /usr/local/psa/admin/bin/websrvmng --reconfigure-vhost --vhost-name=mydomain.com

-----------------------------

In both cases, I can't entry in the protected directories with the keys (username and password) created via Control Panel.

Any other idea?

Thanks,

Manuel

 

[tiramisu_]

Here what I have:

[root@rhel4psa820 ~]# ls -la /var/www/vhosts/honey.edu/pd/
total 20
drwxr-x--- 2 root psaserv 4096 Mar 16 18:08 .
drwxr-xr-x 14 root root 4096 Jan 26 09:27 ..
-r-------- 1 apache apache 40 Mar 16 18:08 d..httpdocs@test
[root@rhel4psa820 ~]#
[root@rhel4psa820 ~]# cat /var/www/vhosts/honey.edu/pd/d..httpdocs\@test
test:$1$EXUXUGle$VXUzTHhPeVXLD4IeBpvCA.
[root@rhel4psa820 ~]#



drwxr-x--- 2 root psaserv 4096 Mar 16 18:08 pd

 

[tiramisu_]

Could you check what password do you have at Plesk db?