Need help to correctly import a large mssql database backup, Plesk 12.5

[FlameX]

I have a 2.7gb mssql database backup file created using the old Database Backup Repository feature from Plesk 12.0.18.
I need to import this database backup into a new server running Plesk 12.5.
This new version of Plesk no longer has Database Backup Repository feature, instead there is something new called Import Dump which only accepts zip file. So I zipped my database backup file then used Import Dump feature.
The backup file uploaded to the server fine, and there is a little pane at the bottom right corn of window saying Importing a dump of backup_file is in progress.
It has been running for over 12 hours and still in progress.............

My questions are:
Am I right to zip the backup then upload using Import Dump?
Is that normal to take this long?

Any comment is appreciated, thx!

 

[ipilipenko]

Hello,

> Am I right to zip the backup then upload using Import Dump?

You may zip it or use SQL format as well.

> Is that normal to take this long?

I suppose that it is too long. To investigate this behavior, we need to check it directly on the server.
Please create a ticket using the following link https://cscontact.plesk.com/form/32/?Product=Plesk

Regards