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Need Urgent Help

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Cora C, Nov 10, 2009.

  1. Cora C

    Cora C Guest

    0
     
    I am unable to access my control panel. The control panel partially loads and then goes to page cannot be display. My hosting company told me that I need to update the Plesk database, psa, to load your server IP address via SSH or make sure that the domain has an A records that resolves to your server.

    Can anyone help me with the command or direction of how to perform this task.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Try to check IP in A DNS record for your domain with

    After that make sure that this IP is really assigned to server where your Plesk installed.
    In psa database you can try to find IP for your domain with something like

    Make sure that this IP exists in IP_Addresses table.
     
  3. Cora C

    Cora C Guest

    0
     
    Still having problem with the commnad

    It says invalid command when I use

    dif a your_plesk_domain.tld
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Sorry, my mistake! It should be dig.
     
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