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Please help - desperate

Discussion in 'Plesk for Linux - 8.x and Older' started by duncbar, Jul 3, 2006.

  1. duncbar

    duncbar Guest

    0
     
    Hi,

    We were having a few problems with a few domains hosted on our server becasue webmail was not working correctly. After contacting Plesk we were told to run the following command :

    %plesk_bin%> websrvmng.exe --reconfigure-webmail %plesk_bin%> defpackagemng --set ---type=webmail --default=webmail

    After doing this - disaster - when trying to access a domain through plesk we are getting the following error :

    Unable to assign DomainControlForm object: Unable to create WebServerManager object: Can't manage web features: file does not exist or is not executable: D:\Plesk\/admin/bin/websrvmng
    ---------------------- Debug Info -------------------------------
    0: D:\Plesk\admin\htdocs\domains\dom_ctrl.php3:146 psaerror(string "Unable to assign DomainControlForm object: Unable to create WebServerManager object: Can't manage web features: file does not exist or is not executable: D:\Plesk\/admin/bin/websrvmng")

    Please can anyone help ?

    Rgds

    Duncan.
     
  2. wagnerch

    wagnerch Guest

    0
     
    Restore websrvmng.exe from backups, it appears you (based on the bad instructions you received) deleted it. I think their intention of indicating "%plesk_bin%>" was for you to be in the %plesk_bin% directory, but if you typed the command verbatim then you just zeroed (essentially erased) out the executable.

    Once you recover then I would re-try the commands (make sure you do echo %PLESK_BIN%, switch to the drive that Plesk is installed):

    cd %plesk_bin%
    websrvmng.exe --reconfigure-webmail
    defpackagemng --set ---type=webmail --default=webmail

    Good luck. I do not have Plesk on Windows, but based on what your saying and the way you stated the commands I am pretty sure you will find websrvmng.exe in the %plesk_bin% directory as a 0 byte file.

    If that doesn't help, then I would try posting in the Windows forum -- rather than UNIX. :)
     
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