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Plesk 7 Free Edition Won't Run Upon Install

P

perryv

Guest
I can't get to run the free edition of Plesk 7 for Windows build 040722.02 on my clean Windows Server 2003.

My computer has 256 MB of RAM and 6.83 GB of hard disk space. I made my hard drive's filesystem NTFS, then I installed Window Server 2003 on it with all its default settings. After the installation, I made my Paging File (virtual memory) size 512 MB. Then I installed all the necessary software including ASP.NET as specified in the FAQ (http://faq.sw-soft.com/index.php?ToDo=view&questId=218&catId=49 ). And then I installed the free edition of Plesk 7.0 via Typical Install. Plesk installed successfully without errors. After that, I rebooted my machine, and then I clicked on the Plesk shortcut icon on the desktop. Internet Explorer launched and popped up a Security Alert dialog box that said "The security certificate was issued by a company you have not chosen to trust...", "The security certificate date is valid", "The name on the security certificate is invalid or does not match the name of the site", "Do you want to proceed?", and so on. I clicked on the Yes button, then Internet Explorer loaded https://localhost:8443/ . After that, Internet Explorer redirected the URL to https://localhost:8443/login.php3?previous_page=index . Unfortunately, the end result was simply a blank white browser screen. Nothing was displayed.

I searched for a patch in http://www.sw-soft.com/en/download/plesk/patches/ , but there isn't any for Plesk 7 for Windows.

I tried to add http://localhost and https://localhost to Internet Explorer's Trusted Sites and then I started Plesk again. Nothing happened. I rebooted my computer and started Plesk again. Still nothing happened.

I checked again the Release Notes (http://download1.sw-soft.com/Plesk/Plesk7/Windows/plesk_7.0.0_build040722.02.txt) and I found out that Plesk will not run when Domain Controller is installed on the server. I checked my computer's configuration, and the Domain Controller is *not* installed. Active Directory service is also not installed.

I checked Apache's access log to see if Apache was really working. (The Apache 2 Web Server was installed by the Plesk installer.) Upon reading the log, it seemed that Apache indeed was working.

Here's Apache's access log:

===
127.0.0.1 - - [02/Aug/2004:09:33:51 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:33:58 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:34:05 +0800] "GET /favicon.ico HTTP/1.1" 200 2550
127.0.0.1 - - [02/Aug/2004:09:35:48 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:35:54 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:37:55 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:38:01 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:38:07 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:38:14 +0800] "GET /login.php3 HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:40:58 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:41:04 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:46:24 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:46:29 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:47:41 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:47:41 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:48:07 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:48:07 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:52:13 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:52:15 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:09:56:29 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:09:56:35 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:10:00:41 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:10:00:47 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:10:02:47 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:10:02:53 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:11:01:46 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:11:01:49 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [02/Aug/2004:20:50:07 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [02/Aug/2004:20:50:09 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [03/Aug/2004:10:21:01 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:10:21:03 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [03/Aug/2004:10:30:35 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:10:30:43 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [03/Aug/2004:10:31:29 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:10:31:30 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [03/Aug/2004:11:18:19 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:11:18:26 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
127.0.0.1 - - [03/Aug/2004:11:23:47 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:11:24:12 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:11:28:59 +0800] "GET / HTTP/1.1" 200 112
127.0.0.1 - - [03/Aug/2004:11:29:06 +0800] "GET /login.php3?previous_page=index HTTP/1.1" 200 224
===

I also checked Apache's error log, but the error log file was nonexistent. This means that Apache haven't found any errors.


What seems to be the problem? Am I missing something? Please help me. Thanks in advance. :)
 
I think its permissions issue.
Please, look at the EventLog, find messages with source 'c-client'. They describes problems with Plesk CP.
Special utility is prepearing to fix this problem. When it will be ready, it will be available on Plesk hotfixes page.
 
Now I got it working!

Hey! I now got my Plesk 7.0.4 for Windows running! What I did was I uninstalled Plesk first, then I manually removed the MS SQL Server and SQL Server Agent services from the registry, and then I reinstalled Plesk again, this time using Complete Install. :)
 
Just to explain why that worked..

You must use the "SECURITYMODE=SQL" parameter during MSDE or MSSQL setup to set mixed authentication mode, which supports both SQL and Windows authentication modes.

I normally use
setup.exe SAPWD= (create and document a PW) SECURITYMODE=SQL DISABLENETWORKPROTOCOLS=1 and I always install MSDE myself so I know it's locked down and patched.
 
Thanks for the info, Mertz. :)

But I'm not the one who installed MS SQL Server. The Plesk installer did it.
 
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