Plesk 8.3 stats not updating

[jimmy1987]

I noticed today that the stats on my plesk server are not updating at all,
everyone is still stuck at using 0 bytes of space and 0 bytes of traffic.

I did
usr/local/psa/admin/sbin/statistics >/dev/null 2>&1

from the shell and it updated ok i think, but i can;t having to do this every hour or so to update it.
Who has the solution to fix this?

 

[Brujo]

normaly a cronjob does this for you. On my Box for example

23 1 * * * /usr/local/psa/bin/run-parts.sh /etc/psa/plesk-cron.daily

Brujo

 

[jimmy1987]

Hmm i looked in both places but i don't either have the run-parts.sh or the cron.daily in the plesk directory.
Could you tell me how to achieve this so i can get my stats updating again?

 

[Brujo]

in depence of the OS it can be on another Place, but the script which is finaly called is 50plesk-daily

#!/bin/sh

# install_statistics
/usr/local/psa/admin/sbin/statistics >/dev/null 2>&1

# install_mysqldump
/usr/local/psa/bin/mysqldump.sh >/dev/null 2>&1

# install_autoreport daily
/usr/local/psa/admin/bin/php /usr/local/psa/admin/plib/report/autoreport.php --auto daily >/dev/null 2>&1

 

[jimmy1987]

Ok i looked in my root crontab "crontab -e" and the following is in there:

14,29,44,59 * * * * /opt/psa/admin/sbin/backupmng >/dev/null 2>&1

but i think that's for backups, am i missing a crontab for the statistics here?

I looked in your script and everything is on the same place here.
Can't i add it manually again in some way ?

 

[Brujo]

yes you can add the entry to your crontab and if you are uncomfortable with the commandline you can do it in the Plesk Controlpanel > Server > Scheduled tasks > select User > Add New Task

but i also suggest to find out what happens with your original files like 50plesk-daily, 50plesk-weekly, 50plesk-monthly, somtimes wrong place, name or signs...

For different OS there are some Threads here on the Board just search for "50plesk"

Brujo

 

[jimmy1987]

I found the 50plesk-daily it was just in the /etc/cron-daily directory.
But i haven't found the weekyl and monthly cronjobs in the cron-weekly/monthly directories.

I've restarted the cron service to see if it get's used now.

 

[iaino2002]

did you by any chance buy a VPS from webfusion?

 

[jimmy1987]

not really, my vps comes from a company called Strato