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Plesk Admin Account Locked out

Discussion in 'Plesk for Windows - 8.x and Older' started by Renovan, Jan 5, 2006.

  1. Renovan

    Renovan Guest

    0
     
    Hi,

    I forgot my admin password and tried a couple of times. In the end my admin login to the control panel is locked. How do I reset it? Please advice. Thanks.
     
  2. lboss

    lboss Guest

    0
     
    Please, send mail to support.
     
  3. DeividV

    DeividV Guest

    0
     
    How to contact the support team?

    i have same problem here after the last update.
    I've submited the formmail in support resources and still waiting (since last friday).
    I'still havent access to my plesk pannel.
    Please help me.
     
  4. stormstech

    stormstech New Pleskian

    13
    30%
    Joined:
    May 21, 2011
    Messages:
    10
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    0
    Plesk lock a account if you try to connect with multiple failed attempts.
    You get a "Access Denied" warning message when you try to login with locked account even though you have a correct password.

    The lockout table manage this in PSA database.

    You can easily remove the entries of this lockout table by opening PSA database.

    Regards,
    ST
    Professional UK Web Hosting
     
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