• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Plesk autoupdate failure report...

N

NeoCyd

Guest
Hello :)

Sorry for my English, I'm French.

I have a problem with updater.

My Plesk version is 8.1.0

Logs of autoupdate :

Mail object : Plesk autoupdate success report

Autoinstaller 3.1.0 (build at 2006-12-01 02:57) started at (timezone CET) Wed Dec 20 17:16:32 2006 Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_0 [email protected] --install-component=psa-autoinstaller --no-daemon --target=/root/psa

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=FedoraCore version=4 arch=x86_64 environment= Final opsys (with overriding) is: os_name=Linux os_vendor=FedoraCore version=4 arch=x86_64 environment=
repository: Get brief packages info for all sources Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
release PLESK_8_1_0 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
Select best build of PLESK_8_1_0 for current OS First fit build is current best: PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3
Select best build: finally choised PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3
Download file PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3: 37%..100% done.
repository: Get brief packages info for all sources Check for components installation status Component base: mode upgrade, installed=1164867484, available=1166092014 Component psa-autoinstaller: mode up2date, installed=1164920363, available=1164920363 Component asp: mode install, installed=0, available=1164825497 Component mailman: mode up2date, installed=1164825498, available=1164825498 Component postgresql: mode install, installed=0, available=1148317952 Component java: mode install, installed=0, available=1164825339 Component spamassassin: mode up2date, installed=1164825343, available=1164825513 Component rblsmtpd: mode up2date, installed=1164825341, available=1164825341 Component mod_python: mode up2date, installed=1109926587, available=1109926587 Component ruby: mode install, installed=0, available=1164825504 Component fcgi: mode install, installed=0, available=1160390297 Component vault: mode upgrade, installed=1164792362, available=1165543400 Component horde-comps: mode up2date, installed=1164825474, available=1164825474 Component docs: mode up2date, installed=1164825468, available=1164825468 Component backup-ded: mode upgrade, installed=1164825493, available=1165905211 Component drweb: mode install, installed=0, available=1164825315 Component ppwse: mode install, installed=0, available=1164825485 Component api: mode upgrade, installed=1164825332, available=1165905172 Component sshterm: mode up2date, installed=1164825287, available=1164825287 Component pmm: mode upgrade, installed=1164825296, available=1165905184 Component psa-firewall: mode install, installed=0, available=1164825338 Component cs-gs: mode install, installed=0, available=1165905237 Component psa-vpn: mode install, installed=0, available=1164825463 Component battlefield: mode install, installed=0, available=1164825477 Component bf2: mode install, installed=0, available=1164825500 Component psa-fileserver: mode install, installed=0, available=1164825328 Component watchdog: mode up2date, installed=1164825489, available=1164825489 Component sitebuilder: mode install, installed=0, available=1164691550 Component sb-publish: mode install, installed=0, available=1160554461 Component cf-support: mode install, installed=0, available=1164825501 Component de-DE-locale: mode install, installed=0, available=1164633868 Component ja-JP-locale: mode install, installed=0, available=1164633888 Check for components requires keyupdate No keyupdate need for component base Can't select component psa-autoinstaller: already installed There is no component(s) selected for install, exit.
Exit with OK status

---
Plesk autoinstaller.

Second e-mail :

Object : Plesk autoupdate failure report

Autoinstaller 3.1.0 (build at 2006-12-01 02:57) started at (timezone CET) Wed Dec 20 17:16:36 2006 Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_0 [email protected] --install-component=base --install-component=backup-ded --install-component=api --install-component=pmm --target=/root/psa

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=FedoraCore version=4 arch=x86_64 environment= Final opsys (with overriding) is: os_name=Linux os_vendor=FedoraCore version=4 arch=x86_64 environment=
repository: Get brief packages info for all sources Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
release PLESK_8_1_0 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
Select best build of PLESK_8_1_0 for current OS First fit build is current best: PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3
Select best build: finally choised PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3
Download file PSA_8.1.0/plesk-8.1.0-fc4-x86_64.inf3: 47%..100% done.
repository: Get brief packages info for all sources Check for components installation status Component base: mode upgrade, installed=1164867484, available=1166092014 Component psa-autoinstaller: mode up2date, installed=1164920363, available=1164920363 Component asp: mode install, installed=0, available=1164825497 Component mailman: mode up2date, installed=1164825498, available=1164825498 Component postgresql: mode install, installed=0, available=1148317952 Component java: mode install, installed=0, available=1164825339 Component spamassassin: mode up2date, installed=1164825343, available=1164825513 Component rblsmtpd: mode up2date, installed=1164825341, available=1164825341 Component mod_python: mode up2date, installed=1109926587, available=1109926587 Component ruby: mode install, installed=0, available=1164825504 Component fcgi: mode install, installed=0, available=1160390297 Component vault: mode upgrade, installed=1164792362, available=1165543400 Component horde-comps: mode up2date, installed=1164825474, available=1164825474 Component docs: mode up2date, installed=1164825468, available=1164825468 Component backup-ded: mode upgrade, installed=1164825493, available=1165905211 Component drweb: mode install, installed=0, available=1164825315 Component ppwse: mode install, installed=0, available=1164825485 Component api: mode upgrade, installed=1164825332, available=1165905172 Component sshterm: mode up2date, installed=1164825287, available=1164825287 Component pmm: mode upgrade, installed=1164825296, available=1165905184 Component psa-firewall: mode install, installed=0, available=1164825338 Component cs-gs: mode install, installed=0, available=1165905237 Component psa-vpn: mode install, installed=0, available=1164825463 Component battlefield: mode install, installed=0, available=1164825477 Component bf2: mode install, installed=0, available=1164825500 Component psa-fileserver: mode install, installed=0, available=1164825328 Component watchdog: mode up2date, installed=1164825489, available=1164825489 Component sitebuilder: mode install, installed=0, available=1164691550 Component sb-publish: mode install, installed=0, available=1160554461 Component cf-support: mode install, installed=0, available=1164825501 Component de-DE-locale: mode install, installed=0, available=1164633868 Component ja-JP-locale: mode install, installed=0, available=1164633888 Check for components requires keyupdate No keyupdate need for component base
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources Reading system installed packages...execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
read cache file
done.
Download file build-8.1.0-fc4-x86_64.hdr.gz: 23%..53%..81%..catch error with message: Curl download failed: Failed writing body Can't download http://autoinstall.plesk.com/PSA_8.1.0/dist-rpm-FedoraCore-4-x86_64/build-8.1.0-fc4-x86_64.hdr.gz
ERROR: Curl download failed: Failed writing body Can't download http://autoinstall.plesk.com/PSA_8.1.0/dist-rpm-FedoraCore-4-x86_64/build-8.1.0-fc4-x86_64.hdr.gz
Check SElinux status after error:
Exit with ERROR status

---
Plesk autoinstaller.

Run on Fedora Core 4.

Can you help me ? :(

Thanks you very much :rolleyes:
 
same here.

i first get a "Plesk autoupdate success report" and then a "Plesk autoupdate failure report" message.

The 2 packages selected for update were "Base packages of Plesk" and "Plesk Updater" (although this one was marked as up to date)

I'm running on Ubuntu 6.06

Any help?
 
Just done an update, similar to everyone and also get 2 report emails. one good, one bad. Appear to have nothing but problems since 8.1 upgrade. Any help appreciated
 
Hi,

Same problem with a Debian Sarge...

Getting packages to installation list:
Get packages to installation from selected component base
resolve packages with apt-get
apt-get say following:
Reading Package Lists...
Building Dependency Tree...

catch error with message: Error while resolve packages by apt
ERROR: Error while resolve packages by apt
Check SElinux status after error:
Exit with ERROR status

---
I don't understand :/:confused:
 
well...

taken in mind that the first line of the message is:

Autoinstaller rcfile not found.


i apt-get removed the psa-autoinstaller package and reinstalled it..


but this caused other problems .. :)

now when i go to the panel's updater I get an:

Error: failed to open lock file /tmp/psa-installer.lock: Permission denied
.
Error: Unable to retrieve installation status: failed to open lock file /tmp/psa-installer.lock: Permission denied


so i went to /tmp and changed the owner and the group of the psa-installer.lock from root:root to psaadm: psaadm

so the error now is:

Error: Can't create directory //swsoft/.


:confused: :confused: :confused:

i promise that next time i wont remove anything from plesk but if any wise man know anything more about all this...

then please help...!!!! :rolleyes:
 
and to be more precise here is the exact failure email:


Autoinstaller 3.1.1 (build at 2006-12-11 17:01) started at (timezone EET) Thu Feb 8 16:56:33 2007
Command line args: /opt/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_0 --notify-email=email
--install-component=base --target=/root/psa

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=Debian version=3.1 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=Debian version=3.1 arch=i686 environment=
repository: Get brief packages info for all sources
Checking for installed system packages...DebRepository: readSystemPackagesBrief: execute dpkg-query --show '--showformat=s:${Status}\nF:${Package}_installed.deb\nN:${Package}\nV:${Version}\nA:${Architecture}\nX:\n'| awk '/^s:install ok/,/^X:/ { print $0}'| grep -v '^s:'
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
release PLESK_8_1_0 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
Select best build of PLESK_8_1_0 for current OS
First fit build is current best: PSA_8.1.0/plesk-8.1.0-deb3.1-i386.inf3
Select best build: finally choised PSA_8.1.0/plesk-8.1.0-deb3.1-i386.inf3
Download file PSA_8.1.0/plesk-8.1.0-deb3.1-i386.inf3: 100% done.
No removers section in this build.
No preferrers section in this build.
source line 'deb http://autoinstall.plesk.com/debian/PSA_8.1.0 sarge all' is already in source list
Hit http://mirror.steadfast.net stable/main Packages
Hit http://mirror.steadfast.net stable/main Release
Hit http://mirror.steadfast.net stable/main Sources
Hit http://mirror.steadfast.net stable/main Release
Hit http://autoinstall.plesk.com sarge/all Packages
Hit http://security.debian.org stable/updates/main Packages
Hit http://security.debian.org stable/updates/main Release
Ign http://autoinstall.plesk.com sarge/all Release
Reading Package Lists...
repository: Get brief packages info for all sources
Check for components installation status
Component base: mode upgrade, installed=1167134400, available=1170320400
Component psa-autoinstaller: mode up2date, installed=1165849200, available=1165834800
Component asp: mode install, installed=0, available=0
Component mailman: mode up2date, installed=1164830400, available=1164816000
Component postgresql: mode install, installed=0, available=0
Component java: mode install, installed=0, available=1164816000
Component spamassassin: mode install, installed=0, available=1164816000
Component rblsmtpd: mode up2date, installed=1164830400, available=1164816000
Component mod_python: mode up2date, installed=0, available=0
Component ruby: mode install, installed=0, available=1164816000
Component fcgi: mode install, installed=0, available=0
Component vault: mode install, installed=0, available=0
Component horde-comps: mode install, installed=0, available=1164816000
Component docs: mode up2date, installed=1164830400, available=1164816000
Component backup-ded: mode up2date, installed=1167134400, available=1167120000
Component drweb: mode install, installed=0, available=1164816000
Component ppwse: mode install, installed=0, available=1164816000
Component api: mode up2date, installed=1167134400, available=1167120000
Component sshterm: mode up2date, installed=1164830400, available=1164816000
Component pmm: mode up2date, installed=1167134400, available=1167120000
Component psa-firewall: mode up2date, installed=1164830400, available=1164816000
Component cs-gs: mode install, installed=0, available=1165899600
Component psa-vpn: mode install, installed=0, available=1164816000
Component battlefield: mode install, installed=0, available=1164816000
Component bf2: mode install, installed=0, available=1164816000
Component psa-fileserver: mode install, installed=0, available=1164816000
Component watchdog: mode install, installed=0, available=1164816000
Component sitebuilder: mode install, installed=0, available=0
Component sb-publish: mode install, installed=0, available=0
Component cf-support: mode install, installed=0, available=1164816000
Component atis: mode install, installed=0, available=0
Component de-DE-locale: mode install, installed=0, available=1164632400
Component ja-JP-locale: mode install, installed=0, available=1164632400
Component es-ES-locale: mode install, installed=0, available=1164632400
Check for components requires keyupdate
No keyupdate need for component base
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources

Getting packages to installation list:
Get packages to installation from selected component base
resolve packages with apt-get
apt-get say following:
Reading Package Lists...
Building Dependency Tree...

catch error with message: Error while resolve packages by apt
ERROR: Error while resolve packages by apt
Check SElinux status after error:
Exit with ERROR status


---
Plesk autoinstaller.
 
Hmmm maybe it's not the solution, need to be tested !

I just do :
apt-get update

For updating packet source package
and after this i try the update in plesk.
Welldone, all working...
Good luck!

Code:
Setting up psa-hotfix5 (8.1.0-debian3.1.build81070201.15) ...
 Trying to replace files and set up right permissions... done
 Trying to perform keyupdate... done

Setting up psa-locale-base-en-us (8.1.0-debian3.1.build81070201.15) ...
Install command execution success
Installation done.
Exit with OK status
 
apt-get update and then upgrade doesn't find anything to update in my system.

So this error from the control panel seems unrelated.

I'm surprised that noone has found a solution yet
 
the panel's problem was caused by the remove and reinstall of the psa-autoinstaller which seems that its rc file is missing in the updater's log...

i hope you understand..

it is unrelated to the exact problem but if anyone might knows how to get rid of it i would really much appreciate it..
 
Back
Top