1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice

Plesk blank screen of death - 7.5.1 to 7.5.3

Discussion in 'Plesk for Linux - 8.x and Older' started by CrypticGTX, May 24, 2005.

  1. CrypticGTX

    CrypticGTX Guest

    0
     
    went from Plesk 7.5.1 to 7.5.3 (via command line) and I got the blank plesk screen

    Redhat 9 / MySQL 4.0.24 / PHP 4.3.9


    Code:
     BIND server starts Ok.
    
     Now BIND server shutting down...
    
     Trying to stop BIND server... done
     Trying to start MySQL server... done
     Trying to establish test connection... connected
     Cannot start Mysql server
    
    ERROR while trying to  check Plesk Database version
    Check the error reason(see log file: /tmp/psa_7.5.3_RedHat_9_build75050506.13_installing.log), fix and try again
    
    Aborting...
    
    error: %pre(psa-7.5.3-rh9.build75050506.13) scriptlet failed, exit status 1
    error:   install: %pre scriptlet failed (2), skipping psa-7.5.3-rh9.build75050506.13

    cat /tmp/psa_7.5.3_RedHat_9_build75050506.13_installing.log


    Code:
     Trying to stop BIND server... Stopping named: 
    done
     Trying to start MySQL server... /var/tmp/rpm-tmp.14997: line 3634: /etc/rc.d/init.d/mysqld: No such file or directory
    
    ERROR while trying to start MySQL server
    
    [B]SKIPPING A CHUNK HERE[/B]
    
    Trying to start MySQL server... done
     Trying to establish test connection... connected
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart [COLOR=DarkRed][B]repeats like 20 times[/B][/COLOR]
    
     Cannot start Mysql server
    
    ERROR while trying to  check Plesk Database version
    It looks like the RPM is issueing a incomplete MySQL start command. I do have a symbolic link for mysqld to mysql.
     
  2. littlefrog

    littlefrog Regular Pleskian

    25
     
    Joined:
    Jul 30, 2008
    Messages:
    176
    Likes Received:
    0
  3. CrypticGTX

    CrypticGTX Guest

    0
     
    I tried forcing... it went through but i still get the 7.5.1 login screen that goes blank
     
  4. littlefrog

    littlefrog Regular Pleskian

    25
     
    Joined:
    Jul 30, 2008
    Messages:
    176
    Likes Received:
    0
    ok you will notice that in mine i had to download and install several packages first before I was able to get that error.

    Are you getting it through manual or through the auto updater.

    Post the log files from the /tmp folder.
     
  5. CrypticGTX

    CrypticGTX Guest

    0
     
    I didnt have any dependencies issues (not that I recall).

    [
    [tmp]# cat psa_7.5.3_RedHat_9_build75050506.13_installing.log
    Code:
     
    START LOGGING: Tue May 24 00:25:35 CDT 2005
    
    ===> Checking for previous installation ... found.
     Trying to stop MySQL server... Stopping MySQL:  [  OK  ]
    done
    mysqld is stopped
     Making some checks before upgrading
    
     Now BIND server shutting down...
    
     Trying to stop BIND server... Stopping named: 
    done
    doneing to start BIND server... Starting named: [  OK  ]
    
     BIND server starts Ok.
    
     Trying to start MySQL server... Starting MySQL:  [  OK  ]
    done
     Trying to establish test connection... connected
    mysqld (pid 4826) is running...
     Trying to stop MySQL server... Stopping MySQL:  [  OK  ]
    done
    mysqld is stopped
    
    ===> Checking for the necessary system accounts
     Checking for the system groups and users necessary for Qmail...
     Checking for the group 'nofiles'...
     Group 'nofiles' already exists
    
     Checking for the user 'alias'...
     User 'alias' already exists
    
     Checking for the user 'qmaild'...
     User 'qmaild' already exists
    
     Checking for the user 'qmaill'...
     User 'qmaill' already exists
    
     Checking for the user 'qmailp'...
     User 'qmailp' already exists
    
     Checking for the group 'qmail'...
     Group 'qmail' already exists
    
     Checking for the user 'qmailq'...
     User 'qmailq' already exists
    
     Checking for the user 'qmailr'...
     User 'qmailr' already exists
    
     Checking for the user 'qmails'...
     User 'qmails' already exists
    
     Checking for the group 'popuser'...
     Group 'popuser' already exists
    
     Checking for the user 'popuser'...
     User 'popuser' already exists
    
     Checking for the system groups and users necessary for MySQL...
     Checking for the group 'mysql'...
     Group 'mysql' already exists
    
     Checking for the user 'mysql'...
     User 'mysql' already exists
    
     Checking for the system groups and users necessary for admin server...
     Checking for the group 'psaadm'...
     Group 'psaadm' already exists
    
     Checking for the user 'psaadm'...
     User 'psaadm' already exists
    
     Checking for the system groups and users necessary for Apache...
     Checking for the group 'apache'...
     Group 'apache' already exists
    
     Checking for the user 'apache'...
     User 'apache' already exists
    
     Checking for the group 'psaftp'...
     Group 'psaftp' already exists
    
     Checking for the user 'psaftp'...
     User 'psaftp' already exists
    
     Checking for the group 'psaserv'...
     Group 'psaserv' already exists
    
     Checking for the group 'psaserv'...
     Trying to add supplementary group 'psaserv' for user 'apache'...  already there
     Checking for the group 'psaserv'...
     Trying to add supplementary group 'psaserv' for user 'psaftp'...  already there
     Checking for the group 'psaserv'...
     Trying to add supplementary group 'psaserv' for user 'psaadm'...  already there
     group psacln already exists
    /usr/local/psa/bin/chrootsh already registered as a login shell
    Standard build detected. Upgrading canceled, because only
    5.0.x versions supported for upgrading from Standard to RPM
    builds.
    
     Trying to define super-server internet daemon type... xinetd
     Trying to check if xinetd daemon is running... WARNING: no running xinetd found, will try to start
     Trying to restart xinetd daemon... Stopping xinetd: [FAILED]
    Starting xinetd: [  OK  ]
    done
    done
    
    
    START LOGGING: Tue May 24 00:46:02 CDT 2005
    
    ===> Checking for previous installation ... found.
     Making some checks before upgrading
    doneing to start BIND server... Starting named: [  OK  ]
    
     BIND server starts Ok.
    
    
     Now BIND server shutting down...
    
     Trying to stop BIND server... Stopping named: 
    done
     Trying to start MySQL server... Starting MySQL:  [  OK  ]
    done
     Trying to establish test connection... connected
    mysqld (pid 6657) is running...
     Trying to stop MySQL server... Stopping MySQL:  [FAILED]
    
    WARNING!
    During the stop found some small problems(see log file: /tmp/psa_7.5.3_RedHat_9_build75050506.13_installing.log)
    
    Continue...
    
    mysqld (pid 6686) is running...
    mysqld (pid 6686) is running...
    mysqld (pid 6686) is running...
    mysqld (pid 6686) is running...
    mysqld (pid 6686) is running...
    
    ERROR while trying to stop
    
    Aborting...
    
     Trying to find JAVA_HOME variable in the /var/tomcat4/conf/tomcat4.conf... 
     JAVA_HOME variable is already in the /var/tomcat4/conf/tomcat4.conf and has correct value (/usr/java/j2sdk1.4.2)
    
     Trying to find JAVA_HOME variable in the /var/tomcat4/conf/tomcat4.conf... 
     JAVA_HOME variable is already in the /var/tomcat4/conf/tomcat4.conf and has correct value (/usr/java/j2sdk1.4.2)
    
     
  6. CrypticGTX

    CrypticGTX Guest

    0
     
    here's more, this one repeats alot since I tried several times.
    tmp]# cat psa_7.5.3_RedHat_9_build75050506.13_upgrade.log

    Code:
     Trying to set up default qmail permissions... done
    
    ===> Installing Qmail server
     Trying to set maillog file to /usr/local/psa/var/log/maillog... done
     Configuring Qmail...
     Trying to generate SSL certificates for TLS sessions... done
     Trying to register service qmail...  using /sbin/chkconfig
    done
     Trying to register qmail in alternatives... done
     Trying to start Qmail services... Starting qmail:  [  OK  ]
    done
     Trying to set up default qmail permissions... done
    
    ===> Installing Qmail server
     Trying to set maillog file to /usr/local/psa/var/log/maillog... done
     Configuring Qmail...
     Trying to generate SSL certificates for TLS sessions... done
     Trying to register service qmail...  using /sbin/chkconfig
    done
     Trying to register qmail in alternatives... done
     Trying to start Qmail services... Starting qmail:  [  OK  ]
    done
     Trying to set up default drweb permissions...  Checking for the system groups and users necessary for DrWeb...
     Checking for the group 'drweb'...
     Group 'drweb' already exists
    
     Checking for the user 'drweb'...
     User 'drweb' already exists
    
     Checking for the group 'nofiles'...
     Trying to add supplementary group 'nofiles' for user 'drweb'...  already there
     Making chown and chmod under drweb stuff
     Trying to set up default drweb permissions...  Making changes in drweb config files
     Trying to stop DrWeb services... Shutting down DrWeb(R) daemon: [FAILED]
     Trying to start DrWeb services... Starting up DrWeb(R) daemon: Dr.Web (R) daemon for Linux/Plesk Edition, version 4.32.2 (2004-11-01)
    Copyright (c) Igor Daniloff, 1992-2004
    Doctor Web Ltd., Moscow, Russia
    Support service: [url]http://support.drweb.com[/url]
    To purchase: [url]http://buy.drweb.com[/url]
     
    Engine version: 4.32b
    Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 148
    Loading /var/drweb/bases/drw43241.vdb - Ok, virus records: 782
    Loading /var/drweb/bases/drw43240.vdb - Ok, virus records: 436
    Loading /var/drweb/bases/drw43239.vdb - Ok, virus records: 775
    Loading /var/drweb/bases/drw43238.vdb - Ok, virus records: 1011
    Loading /var/drweb/bases/drw43237.vdb - Ok, virus records: 656
    Loading /var/drweb/bases/drw43236.vdb - Ok, virus records: 850
    Loading /var/drweb/bases/drw43235.vdb - Ok, virus records: 1001
    Loading /var/drweb/bases/drw43234.vdb - Ok, virus records: 554
    Loading /var/drweb/bases/drw43233.vdb - Ok, virus records: 632
    Loading /var/drweb/bases/drw43232.vdb - Ok, virus records: 516
    Loading /var/drweb/bases/drw43231.vdb - Ok, virus records: 466
    Loading /var/drweb/bases/drw43230.vdb - Ok, virus records: 901
    Loading /var/drweb/bases/drw43229.vdb - Ok, virus records: 632
    Loading /var/drweb/bases/drw43228.vdb - Ok, virus records: 584
    Loading /var/drweb/bases/drw43227.vdb - Ok, virus records: 568
    Loading /var/drweb/bases/drw43226.vdb - Ok, virus records: 533
    Loading /var/drweb/bases/drw43225.vdb - Ok, virus records: 476
    Loading /var/drweb/bases/drw43224.vdb - Ok, virus records: 484
    Loading /var/drweb/bases/drw43223.vdb - Ok, virus records: 442
    Loading /var/drweb/bases/drw43222.vdb - Ok, virus records: 371
    Loading /var/drweb/bases/drw43221.vdb - Ok, virus records: 372
    Loading /var/drweb/bases/drw43220.vdb - Ok, virus records: 560
    Loading /var/drweb/bases/drw43219.vdb - Ok, virus records: 412
    Loading /var/drweb/bases/drw43218.vdb - Ok, virus records: 511
    Loading /var/drweb/bases/drw43217.vdb - Ok, virus records: 512
    Loading /var/drweb/bases/drw43216.vdb - Ok, virus records: 507
    Loading /var/drweb/bases/drw43215.vdb - Ok, virus records: 539
    Loading /var/drweb/bases/drw43214.vdb - Ok, virus records: 275
    Loading /var/drweb/bases/drw43213.vdb - Ok, virus records: 404
    Loading /var/drweb/bases/drw43212.vdb - Ok, virus records: 428
    Loading /var/drweb/bases/drw43211.vdb - Ok, virus records: 494
    Loading /var/drweb/bases/drw43210.vdb - Ok, virus records: 450
    Loading /var/drweb/bases/drw43209.vdb - Ok, virus records: 639
    Loading /var/drweb/bases/drw43208.vdb - Ok, virus records: 603
    Loading /var/drweb/bases/drw43207.vdb - Ok, virus records: 620
    Loading /var/drweb/bases/drw43206.vdb - Ok, virus records: 683
    Loading /var/drweb/bases/drw43205.vdb - Ok, virus records: 525
    Loading /var/drweb/bases/drw43204.vdb - Ok, virus records: 607
    Loading /var/drweb/bases/drw43203.vdb - Ok, virus records: 409
    Loading /var/drweb/bases/drw43202.vdb - Ok, virus records: 543
    Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982
    Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364
    Total virus records: 75257
    Key file not found!
    Plesk authorization failed: HTTP request error [7]
    Error: Plesk Software not running.
    [FAILED]
    
    WARNING!
    During the start found some small problems(see log file: /tmp/psa_7.5.3_RedHat_9_build75050506.13_upgrade.log)
    
    Continue...
    
     Trying to define super-server internet daemon type... xinetd
     Trying to check if xinetd daemon is running... done
    
    
    START LOGGING: Tue May 24 02:27:51 CDT 2005
     Making some checks before upgrading
    
     Now BIND server shutting down...
    
     Trying to stop BIND server... Stopping named: 
    done
    doneing to start BIND server... Starting named: [  OK  ]
    
     BIND server starts Ok.
    
     Trying to start MySQL server... done
     Trying to establish test connection... connected
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
    Usage: /etc/rc.d/init.d/mysqld start|stop|restart
     Cannot start Mysql server
    
    ERROR while trying to  check Plesk Database version
    
    Aborting...
     
Loading...